Team Lead – System Configuration, Testing
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Key Responsibilities
Leadership & Team Management:
* Lead, mentor, and coordinate a small team of technicians and testers specializing in system configuration, testing, and validation.
* Plan and prioritize daily operations, test cycles, and configuration schedules to meet project milestones.
* Foster a collaborative environment, drive knowledge sharing, and support professional growth within the team. Testing, Validation & Quality Assurance:
* Oversee the definition and execution of comprehensive test plans, including regression testing, capacity testing, and error simulation in real-world customer environments.
* Ensure meticulous documentation of test steps, execution results, and defects with detailed reproduction steps in test management platforms (e.g., JIRA, Azure, TestRail).
* Validate defect resolutions and maintain high quality standards across all software, firmware, and hardware integrations. System Configuration & Technical Operations
* Oversee advanced software and firmware installations, configurations, and troubleshooting on Sesami cash recyclers and associated server/cloud solutions.
* Monitor cash transactions, cash feeds into acceptors, cassette note/coin count verifications, and POS system integrations.
* Ensure all testing protocols accurately simulate real-world customer usage and operational scenarios. Cross-Functional Collaboration:
* Serve as the primary technical and managerial bridge between your team and other SDLC stakeholders, including Development, Release, and Product Management.
* Communicate project status, risk assessments, and quality metrics effectively to upper management and cross-functional teams. #J-18808-Ljbffr
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