Senior Business Development Manager

WE ARE HIRING A SENIOR BUSINESS DEVELOPMENT MANAGER Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you've probably experienced a TLC Worldwide campaign
- without even knowing it. At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We've spent 30 years mastering what moves customers; combining deep consumerinsight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work
- and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer:
* Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues
- Check out our clients
* Weekly webinars to support your development through our People Academy
* Annual TLC Wellness Week and programmes throughout the year
* TLC Culture Club
- including seasonal social events, tasty lunches & more
* TLC Gives Back
- volunteering opportunities, including off site visits and volunteering leave
* TLC Rise
- supporting and empowering women into leadership roles
* 'Frankies'
- Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
* TLC Owner's Club
- Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme What you'll be doing: Winning New Business
* Own the full sales cycle from prospecting through to signed commercial agreements
* Build and convert a high-quality pipeline of strategically aligned opportunities
* Identify, shape and close complex, high-value deals
* Lead pitches, proposals and commercial negotiations
* Develop tailored solutions that address client challenges and growth ambitions
* Deliver net-new revenue through new client acquisition Building Strategic Partnerships
* Develop revenue-generating partnerships across agencies, technology platforms and ecosystem partners
* Identify opportunities to embed TLC's reward and engagement solutions into partner offerings
* Structure commercial agreements that deliver mutual value and long-term growth
* Create scalable partnership models that can be replicated across markets Becoming a Trusted Growth Partner
* Understand client challenges, market dynamics and competitive pressures
* Engage senior stakeholders including CMOs, Commercial Directors, Growth Leaders and C-Suite executives
* Position TLC as a strategic partner that drives measurable business outcomes
* Identify opportunities across Financial Services, FMCG, Retail and Telco sectors Collaborating Across TLC
* Work closely with Product, Marketing, Client Services and regional teams to create compelling propositions
* Ensure a seamless transition from deal closure to delivery
* Share market intelligence and customer insights to influence go-to-market strategy
* Help shape the future growth of the business Who we're looking for:
* Experience selling consultative, solution-led propositions rather than transactional products
* Proven success in winning new business and securing complex, high-value deals
* Background in loyalty, rewards, incentives, promotions, marketing services, MarTech or customer engagement solutions
* Strong experience selling into Financial Services and Telco organisations, including banks, card issuers or other relevant businesses
* Ability to engage, influence and negotiate with senior stakeholders
* Experience managing long and complex sales cycles involving multiple decision-makers
* Strong commercial and financial acumen
* Experience working within a global or matrix organisation is advantageous Who You Are
* A natural hunter who loves winning new business
* Commercially sharp and focused on value creation
* Strategic in your thinking and able to see opportunities others miss
* A confident storyteller who can translate complex solutions into compelling business outcomes
* Resilient, resourceful and comfortable operating in ambiguous environments
* Highly motivated by delivering revenue, growth and measurable results
* Skilled at building trust and influence with senior stakeholders
* Someone who thrives in a fast-moving, entrepreneurial culture What Success Looks Like In this role, success will be measured by:
* Consistent delivery of net-new re