MAITRE D'HOTEL

14 ore fa

castiglione di sicilia, sicilia, Italia Picciolo Etna Golf Resort & SPA, Curio Collection by Hilton Tempo pieno

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POSITION: Maître d'Hotel / Head Waiter

Company: Hilton

Contract Type: Full-time / Fixed-term (Seasonal with potential for permanent employment)

ABOUT US – HILTON & IL PICCIOLO

Hilton is a global leader in high-end hospitality, dedicated to offering exceptional experiences worldwide. Il Picciolo Etna Golf Resort & Spa offers its guests an exclusive stay, enhanced by refined culinary experiences set against the stunning backdrop of Mount Etna.

THE ROLE: MAÎTRE D'HOTEL

We are looking for a professional and charismatic Maître D'Hotel to lead the front-of-house service for the main restaurant and the resort's event spaces. You will serve as the primary host for our guests, ensuring a seamless, discreet service aligned with luxury hospitality standards.

KEY RESPONSIBILITIES

1. Guest Welcoming & Customer Relations:
Welcome and seat guests with courtesy and professionalism, presenting menus and wine lists.
Manage reservations, table assignments, and special guest requests to deliver a highly personalized experience.
2. Front-of-House Coordination:
Direct, coordinate, and supervise the work of waiters, chefs de rang, and commis during service.
Oversee table setups, mise en place, and the cleanliness of all dining areas before and after service.
3. Collaboration with Kitchen & F&B Management:
Maintain clear and continuous communication with the Executive Chef to ensure fast, high-quality service execution.
Assist the F&B Manager with dining room inventory management (chinaware, silverware, linens) and ongoing staff training.
4. Event & Banqueting Management:
Oversee dining room operations during special events, wedding banquets, corporate meetings, and golf club tournaments.

REQUIREMENTS

Experience: At least 3 years of experience as a Maître D'Hotel, Head Waiter, or Restaurant Supervisor in luxury hotel restaurants or fine-dining establishments.
Languages: Spoken fluency in English is required; knowledge of a second foreign language is a strong plus.
Technical Skills: Excellent knowledge of dining service techniques (including guéridon service or flambé work if needed), strong enological/wine knowledge, and full mastery of HACCP standards.
Soft Skills: Outstanding communication skills, polished professional appearance, empathy, strong leadership in team management, and stress resilience in high-volume environments.

COMPENSATION & BENEFITS

Target Salary (Gross Annual): 28.000 € – 38.000 € (commensurate with experience).
Incentive Package & Hilton Benefits:
- Seasonal performance bonuses.
- Accommodation and meals provided (for non-local candidates, subject to availability).
- Go Hilton Team Member Travel Program: Heavily discounted room rates for you, plus friends and family discounts across Hilton properties globally.
- Discounts on Food & Beverage and Spa treatments at participating Hilton locations worldwide.
- Learning and development path through Hilton University, offering access to global career opportunities within the brand.

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