SaaS Adoption
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Siemens Mobility in Milano, Italy, is hiring a Customer Success Adoption Analyst to help customers adopt and maximize value from grid software SaaS solutions. You will drive adoption, design future-state workflows, and collaborate across teams to realize tangible business outcomes.
Responsibilities include analyzing as-is processes, developing change management plans, coordinating training, and tracking adoption KPIs to continually improve the customer journey.
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