Senior Business Development Manager

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

• Own the full sales cycle from prospecting through to signed commercial agreements

• Build and convert a high-quality pipeline of strategically aligned opportunities

• Identify, shape and close complex, high-value deals

• Lead pitches, proposals and commercial negotiations

• Develop tailored solutions that address client challenges and growth ambitions

• Deliver net-new revenue through new client acquisition

• Develop revenue-generating partnerships across agencies, technology platforms and ecosystem partners

• Identify opportunities to embed TLC's reward and engagement solutions into partner offerings

• Structure commercial agreements that deliver mutual value and long-term growth

• Create scalable partnership models that can be replicated across markets

• Understand client challenges, market dynamics and competitive pressures

• Engage senior stakeholders including CMOs, Commercial Directors, Growth Leaders and C-Suite executives

• Position TLC as a strategic partner that drives measurable business outcomes

• Identify opportunities across Financial Services, FMCG, Retail and Telco sectors

• Work closely with Product, Marketing, Client Services and regional teams to create compelling propositions

• Ensure a seamless transition from deal closure to delivery

• Share market intelligence and customer insights to influence go-to-market strategy

• Help shape the future growth of the business

• Experience selling consultative, solution-led propositions rather than transactional products

• Proven success in winning new business and securing complex, high-value deals

• Background in loyalty, rewards, incentives, promotions, marketing services, MarTech or customer engagement solutions

• Strong experience selling into Financial Services and Telco organisations, including banks, card issuers or other relevant businesses

• Ability to engage, influence and negotiate with senior stakeholders

• Experience managing long and complex sales cycles involving multiple decision-makers

• Strong commercial and financial acumen

• Experience working within a global or matrix organisation is advantageous