Senior Business Development Manager

11 ore fa

Milan, Lombardy, Italia TLC Worldwide Tempo pieno
WE ARE HIRING A SENIOR BUSINESS DEVELOPMENT MANAGER

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa opportunità, riportate di seguito.

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?


If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.


At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.


We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.


We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.


Here are a few things that we've got to offer:

  • Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients


  • Weekly webinars to support your development through our People Academy


  • Annual TLC Wellness Week and programmes throughout the year


  • TLC Culture Club - including seasonal social events, tasty lunches & more


  • TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave


  • TLC Rise - supporting and empowering women into leadership roles


  • 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits


  • TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme



What you'll be doing:
Winning New Business

  • Own the full sales cycle from prospecting through to signed commercial agreements


  • Build and convert a high-quality pipeline of strategically aligned opportunities


  • Identify, shape and close complex, high-value deals


  • Lead pitches, proposals and commercial negotiations


  • Develop tailored solutions that address client challenges and growth ambitions


  • Deliver net-new revenue through new client acquisition



Building Strategic Partnerships

  • Develop revenue-generating partnerships across agencies, technology platforms and ecosystem partners


  • Identify opportunities to embed TLC's reward and engagement solutions into partner offerings


  • Structure commercial agreements that deliver mutual value and long-term growth


  • Create scalable partnership models that can be replicated across markets



Becoming a Trusted Growth Partner

  • Understand client challenges, market dynamics and competitive pressures


  • Engage senior stakeholders including CMOs, Commercial Directors, Growth Leaders and C-Suite executives


  • Position TLC as a strategic partner that drives measurable business outcomes


  • Identify opportunities across Financial Services, FMCG, Retail and Telco sectors



Collaborating Across TLC

  • Work closely with Product, Marketing, Client Services and regional teams to create compelling propositions


  • Ensure a seamless transition from deal closure to delivery


  • Share market intelligence and customer insights to influence go-to-market strategy


  • Help shape the future growth of the business



Who we're looking for:

  • Experience selling consultative, solution-led propositions rather than transactional products


  • Proven success in winning new business and securing complex, high-value deals


  • Background in loyalty, rewards, incentives, promotions, marketing services, MarTech or customer engagement solutions


  • Strong experience selling into Financial Services and Telco organisations, including banks, card issuers or other relevant businesses


  • Ability to engage, influence and negotiate with senior sta