Guest Services Executive
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Jumeirah Capri Palace is hiring through Hosco in Anacapri.WeareonthelookoutforapassionateGuestServicesExecutive-Conciergetojointhesummerseason2027ofJumeirahCapriPalace.
Qualifiche, competenze e l'esperienza necessaria per questo ruolo sono disponibili nella descrizione completa riportata di seguito.
Main duties and responsibilities are:
- Greetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries.
- Handleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments.
- Maintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations.
- Prepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice.
- AssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers.
- EnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols.
- Supporttheteaminmanagingreservations,confirmations,andguestcorrespondence.
- Handleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues.
- Promotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue.
- Aminimumof1yearcustomerserviceexperience
- Bachelor’sdegreeinHospitalityManagement,orarelatedfield.
- GoodknowledgeofPMSSystemsExcellentwrittenandverbalcommunicationskillsFlexibility,organisationalskillsandadaptabilityintoafast-pacedenvironment. xysqume
Please see the full vacancy for the benefits offered by Jumeirah Capri Palace.
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Guest Services Executive
3 ore fa
Anacapri, Campania, Italia Hosco.com Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: Greet guests upon arrival and assist with check-in, orientation, and general inquiries.Handle guest requests efficiently, ensuring timely f...
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Guest Services Executive
3 giorni fa
Anacapri, Campania, Italia Jumeirah Capri Palace Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace.The main duties and responsibilities are:Greet guests upon arrival and assist with check-in, orientation, and general inquiries.Handle guest requests efficiently, ensuring timely follow-up and accurate communication with...
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Guest Services Executive
1 ora fa
Anacapri, Campania, Italia Hosco.com Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Front Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: Welcome guests and manage check-in/check-out processes accurately and efficiently.Respond promptly to guest inquiries and requests, ensur...
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Guest Services Executive
10 ore fa
Anacapri, Campania, Italia Hosco.com Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Back Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: Manage guest correspondence and inquiries through email and other communication channels, ensuring timely, accurate, and professional res...
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Guest Services Executive
7 ore fa
Anacapri, Italia Hosco Tempo pienoHosco We are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Greet guests upon arrival and assist with check-in, orientation, and general inquiries. - Handle guest requests efficiently, ensuring timely follow-up and accurate...
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Guest Services Executive
4 giorni fa
Anacapri, Campania, Italia Hosco.com Tempo pienoWeareonthelookoutforapassionateGuestServicesExecutive-FrontOfficetojointhesummerseason2027ofJumeirahCapriPalace.Themaindutiesandresponsibilitiesare:Welcomeguestsandmanagecheck-in/check-outprocessesaccuratelyandefficiently.Respondpromptlytoguestinquiriesandrequests,ensuringpersonalizedservice.Coordinatewithotherdepartments(Housekeeping,Concierge,ExecutiveLoun...
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Guest Services Executive
3 giorni fa
Anacapri, Campania, Italia Jumeirah Capri Palace Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace.The main duties and responsibilities are:Greet guests upon arrival and assist with check-in, orientation, and general inquiries.Handle guest requests efficiently, ensuring timely follow-up and accurate communication with...
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Guest Services Executive
7 ore fa
Anacapri, Italia Hosco Tempo pienoHosco We are on the lookout for a passionate Guest Services Executive - Front Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Welcome guests and manage check-in/check-out processes accurately and efficiently. - Respond promptly to guest inquiries and requests, ensuring personalized service. -...
-
Guest Services Executive
7 ore fa
Anacapri, Italia Hosco Tempo pienoHosco We are on the lookout for a passionate Guest Services Executive - Back Office to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: - Manage guest correspondence and inquiries through email and other communication channels, ensuring timely, accurate, and professional responses. - Prepare, update, and...
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Guest Services Executive
5 giorni fa
Anacapri, Campania, Italia Jumeirah Capri Palace Tempo pienoWe are on the lookout for a passionate Guest Services Executive - Concierge to join the summer season 2027 of Jumeirah Capri Palace.The main duties and responsibilities are:Greet guests upon arrival and assist with check-in, orientation, and general inquiries.Handle guest requests efficiently, ensuring timely follow-up and accurate communication with...