Route Development Manager
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Key Tasks
- Implement business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
- Deliver complex projects and initiatives to develop new business and maximize exposure for DHL amongst targeted prospects
- Deliver market studies and feasibility studies to assess market potential and analyze target groups
- Prospect new business development opportunities through market research, developing marketing initiatives, etc.
- Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities
- Assess prospective customer needs and matches these with DHL’s services
- Develop leads, conduct pre-proposal visitations, prepare complex proposals and conduct negotiations to close
- Acquire, develop and maintain relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams
- Aggressively seek and initiate new business relationships with non-buying accounts that have been targeted by the company
- Partner with local, district and regional management to coordinate customer requests and services that are being promoted
- Be aware of key trends and developments impacting business impacting own business development plans
- Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management
- Regularly enhance quality or value of existing business development methods and techniques and resolve problems that may not be clearly defined
- Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach
- Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed
Qualifications & Key Requirements
Education Level
Bacherlor's Degree
Expereince Level
more than 6 years
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