Sales Development Representative F/M

23 ore fa

Busto Arsizio, Lombardy, Italia Esker, Inc. Tempo pieno

Your Missions #PositivelyImpactful

  • Qualify inbound leads generated by marketing activities and introduce Esker's solutions to prospects across Italy and the Italian-speaking region of Switzerland.

  • Contact prospects by phone, email, and LinkedIn to understand their document-intensive processes, business challenges, and digital transformation objectives.

  • Generate new business opportunities and identify key stakeholders within target accounts.

  • Support Field Sales Representatives throughout the sales cycle and contribute to the development of the Italian market.

  • Execute outbound prospecting and telemarketing campaigns in collaboration with marketing and sales teams.

  • Manage maintenance renewal activities for existing customers and contribute to customer retention efforts.

  • Maintain accurate and up-to-date information in Salesforce CRM, including prospect interactions, opportunities, account information, and sales activities.

  • Analyze sales opportunities and share insights on successes and losses to continuously improve business performance.

  • Work closely with Customer Experience, Marketing, Professional Services, Sales Administration, and Partner teams to ensure a positive customer journey.

  • Share market feedback and recommendations with internal stakeholders to support business growth and improve commercial effectiveness.

  • Report regularly on activities, pipeline development, and results.

Your Work Environment - #PositivelyConnected

  • Salesforce CRM

  • Marketing automation tools

  • LinkedIn Sales Navigator

  • Sales engagement tools

  • Collaboration with Sales, Marketing, Customer Experience, Professional Services and Partner teams

Your Profile

  • Previous experience in business development, inside sales, lead generation, or customer-facing B2B roles.

  • Comfortable engaging prospects through phone, email, and social selling activities.

  • Strong communication and relationship-building skills.

  • Customer-oriented mindset with the ability to understand business challenges and identify value-added solutions.

  • Organized, autonomous, and able to manage multiple priorities effectively.

  • Data-driven and attentive to CRM data quality and reporting.

  • Team player who enjoys collaborating with different departments in an international environment.

  • Curious about technology and digital transformation topics.

  • Fluent in Italian and comfortable communicating in English, both spoken and written.

At Esker, we are committed to equal opportunities and take pride in making diversity a strength. That's why we welcome all talents and encourage anyone with the skills listed in this job posting to apply.