Field Sales Executive SI/VAR/Telco

20 ore fa

San Giuliano Milanese, Lombardia, Italia TD Synnex Tempo pieno
Overview

As a Key Account Manager, you manage a defined set of major customers across the TD SYNNEX portfolio to maximize revenue, profitability, and strategic opportunities. You act as a trusted advisor, driving growth through cross-functional collaboration and high-level engagements with decision-makers. You develop strategic plans, negotiate high-value opportunities, and ensure strong relationships and service levels. This role combines account planning, digital platforms, and executive-facing value propositions to shape business outcomes.

Retribuzione / Benefits
  • elective benefits tailored to country
  • career development programs
  • on-demand courses for leadership and professional growth
  • Life Empowerment Assistance Program
  • diversity, equity and inclusion initiatives
  • onboarding program and peer communities
Responsabilità
  • Develop and manage large/strategic accounts with growth opportunities and complexity
  • Maintain strategic relationships with key decision makers through face-to-face visits
  • Create and execute strategic plans to drive current business and growth
  • Negotiate high-value customer engagements successfully
  • Identify incremental business through strong customer relationships
  • Coordinate internal resources across sales, operations, and SBUs
  • Identify project opportunities with Business Development Management
  • Lead board-level engagement addressing business objectives
  • Deliver value with margin-conscious product mix
  • Identify customer needs and escalate when needed to relevant units
  • Profile and analyze accounts to maximize opportunities and gather insights
  • Ensure timely, accurate reporting and administration in TD SYNNEX systems (CRM)
  • Promote and drive usage of InTouch e-commerce tool with customers
  • Maintain and improve customer Service Level Agreements
  • Create high-impact value propositions for C-level discussions
  • Articulate objectives and outcomes for strategic, multi-stakeholder engagements
Requisiti fondamentali
  • 6+ years of industry or direct customer experience
  • Numerate with strong numerical skills
  • Expert knowledge of services programs across multiple brands
  • Outstanding customer relations and communication skills
  • Ability to influence at C-level and act as a trusted advisor
  • Strong presentation and negotiating skills with a strategic mindset
  • Experience with CRM systems (Compass)
  • Experience with SAP R3 is desirable but not essential
  • Understanding of financial metrics (profit, margin, OI)
  • Proficiency in MS Word, Excel, PowerPoint, Outlook
  • Strategic planning capabilities
  • Knowledge of product sets is an advantage
  • Previous IT industry experience is desirable
  • Consulting mindset
  • Gravitas and business credibility
  • Ability to persuade and build consensus
  • CRM (Compass)
  • InTouch e-commerce platform
  • SAP R3 (desirable)