Service Desk Leader — ITIL Pro, Bilingual Italian/English, Hybrid

17 ore fa

Formigine, Emilia-Romagna, Italia FTP srl · Information Technology Solutions Tempo pieno

FTP srl in Formigine, Italy, seeks a Service Desk Manager to lead a growing team and ensure world-class support for internal and international clients. You will drive process improvements, align with ITIL practices, and partner with engineering, infrastructure, and account teams in a hybrid setup.

The role requires 3–5+ years of leadership in Service Desk, strong ITIL knowledge (certification a plus), and fluent Italian and English.