System Technician
3 settimane fa
In case a team is working at customers site one person needs to be the leader on site with the following responsibilities:
•The leader on site will be responsible for the wellbeing of Kardex employees, subcontractors and 3rd parties involved with Kardex Business
•The leader on site will be the liaison between Kardex Remstar and the customer and must ensure all works are carried out safely and in accordance to local law and the core values.
Your tasks
Responsibilities
Preventative & corrective maintenance of Kardex systems & solutions Complete jobs in a timely manner according to set quality standards Customer training (Operator, Health & Safety, Maintenance etc.) Generate leads Administrative management tasks (reporting, personal spare parts inventory, etc.) Provide remote diagnostics (via phone or remote connection) On-call service to customers PLC troubleshooting & diagnostics Basic Software troubleshooting Understand, promote and advise on Kardex Remstar products and servicesYour profile
Training/Education
Good general standard of education Mechanic/ Electronic / Electrical degree / training CompTIA A+ of similar experienceProfessional Experience
Experience in field customer service Familiar with diagnostic methods Basic computer skills Technical / mechanical / electronic experience Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP Experience in industrial communication (Field bus, Ethernet, etc.) Experience with onsite health and safety-
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