Customer Service Representative – Italian/English

4 settimane fa

Pianoro, Italia The Sherwin-Williams Company A tempo pieno

Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the International Market.

Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization’s products and/or services, enter and adjust orders, resolve questions and complaints within span of control. Work to ensure all orders received are entered into the ERP by order cut-off time. Positive influence on the team and being responsible to arrange backup in case of holiday leave. Assist with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management. Identifiy customer issues that need to be escalated to management in a timely fashion. Develop and review correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns. Build relationships with internal departments to ensure best service to end customer is achieved.
At least 2 years of progressive B2B customer service experience, Order management experience, Resolving customer problems and concerns; Excellent communication skills, AS400, ERP Italian, English

***Please be aware that you can apply for any internal job offer after minimum one year in current role having previously informed your manager.

Please read the  guidelines before handing in your application 

All internal employees when applying for a role are required to upload their updated and their last 2 appraisals (which can be retrieved from HR Cloud).

  • Customer Service Representative – Italian/English

    5 giorni fa

    Pianoro, Emilia-Romagna, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the International Market.Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders,...

  • Customer Service Representative

    2 settimane fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place...

  • Customer Service Representative

    1 mese fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Customer Service Representative – Italian Market - B2B + Order Management experience Job Description Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Responsibilities Receive customer orders via incoming mail,...

  • Customer Service Representative

    3 settimane fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Customer Service Representative – Italian Market - B2B + Order Management experience Job Description Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Responsibilities Receive customer orders via incoming mail,...

  • Customer Service Representative – Italian/English

    4 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the International Market.Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders,...

  • Customer Service Representative – Italian/English

    3 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the International Market.Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders,...

  • Customer Service Representative

    2 settimane fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the International Market. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a...

  • Customer Service Representative – Italian Market

    1 mese fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Customer Service Representative – Italian Market - B2B + Order Management experienceJob DescriptionBased at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Responsibilities Receive customer orders via incoming mail,...

  • Customer Service Representative – Italian Market

    3 settimane fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    Customer Service Representative – Italian Market - B2B + Order Management experienceJob DescriptionBased at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Responsibilities Receive customer orders via incoming mail,...

  • Customer Service Representative – Italian Market

    4 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization’s products and/or services, enter and adjust orders,...

  • Customer Service Representative – Italian Market

    3 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market. Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization’s products and/or services, enter and adjust orders,...

  • Customer Service Representative – Italian Market

    4 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market.Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders, resolve...

  • Customer Service Representative – Italian Market

    3 settimane fa

    Pianoro, Italia The Sherwin-Williams Company A tempo pieno

    Based at our Production site from Pianoro (Bologna) you will provide a variety of customer service support and technical guidance to internal and external customers for to the Italian Market.Receive customer orders via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enter and adjust orders, resolve...

  • Manutentore Trasfertista Customer Service

    1 settimana fa

    Pianoro, Italia Romaco Holding GmbH A tempo pieno

    Romaco S.r.L Via del Savena, 22 40065 Fraz. Pian di Macina-Pianoro Bologna/Italy +39 051 6202411 +39 051 6202612 Il gruppo Romaco è uno dei fornitori leader a livello mondiale nel campo della tecnologia del confezionamento. L’azienda sviluppa soluzioni di sistema per l'industria farmaceutica, cosmetica, alimentare e chimica, con sede principale a...

  • Hotliner Customer Service

    1 settimana fa

    Pianoro, Italia Romaco Holding GmbH A tempo pieno

    Romaco S.r.L Via del Savena, 22 40065 Fraz. Pian di Macina-Pianoro Bologna/Italy +39 051 6202411 +39 051 6202612 Il gruppo Romaco è uno dei fornitori leader a livello mondiale nel campo della tecnologia del confezionamento. L’azienda sviluppa soluzioni di sistema per l'industria farmaceutica, cosmetica, alimentare e chimica, con sede principale a...

  • Hotliner Customer Service

    5 giorni fa

    Pianoro, Emilia-Romagna, Italia Romaco Holding GmbH A tempo pieno

    Romaco S.r.LVia del Savena, 2240065 Fraz. Pian di Macina-PianoroBologna/Italy Il gruppo Romaco è uno dei fornitori leader a livello mondiale nel campo della tecnologia del confezionamento. L'aziendasviluppa soluzioni di sistema per l'industria farmaceutica, cosmetica, alimentare e chimica, con sede principale a Karlsruhe,Germania.La sede Romaco S.r.l. sita...

  • Manutentore Trasfertista Customer Service

    3 giorni fa

    Pianoro, Italia Romaco Holding GmbH A tempo pieno

    Romaco S.r.L Via del Savena, 22 40065 Fraz. Pian di Macina-Pianoro Bologna/Italy +39 051 6202411 +39 051 6202612 Il gruppo Romaco è uno dei fornitori leader a livello mondiale nel campo della tecnologia del confezionamento. L’azienda sviluppa soluzioni di sistema per l'industria farmaceutica, cosmetica, alimentare e chimica, con sede principale a...

  • Sales Representative Central Italy

    4 settimane fa

    Pianoro, Italia Sherwin-Williams A tempo pieno

    **Job Number**: 23000EHV **PIANORO, Italy** *** **|** *** **BOLOGNA, Italy** *** **|** *** **MINERBIO, Italy** *** **|** *** **ITA Bologna Headquarters, Italy** *** **Primary Location**:BOLOGNA, Bologna **Travel**:Yes, 75 % of the Time **Schedule**:Full-time **Posted**:8/23/2023 **Description**: Sherwin-Williams is the largest paints and coatings...

  • Addetto Hotline Customer Service

    3 giorni fa

    Pianoro, Italia Romaco Holding GmbH A tempo pieno

    **Romaco S.r.L** Via del Savena, 22 40065 Fraz. Pian di Macina-Pianoro Bologna/Italy +39 051 6202411 +39 051 6202612 Il gruppo Romaco è uno dei fornitori leader a livello mondiale nel campo della tecnologia del confezionamento. L’azienda sviluppa soluzioni di sistema per l'industria farmaceutica, cosmetica, alimentare e chimica, con sede principale a...

  • Operatori/Operatrici Customer Care- Settore Energy

    1 mese fa

    Pianoro, Italia Covisian S.P.A. A tempo pieno

    Covisian S.p.A è un gruppo internazionale , partner di oltre 150 clienti attraverso le sue 25.000 persone che operano in 38 sedi in 7 paesi diversi e un fatturato annuo di 400 milioni di euro circa. In Italia siamo presenti con 13 sedi su tutto il territorio e gestiamo oltre 50 clienti leader in diversi settori. Lo facciamo coniugando interesse collettivo e...