Groups & Events Sales Coordinator

2 mesi fa

Rome, Italia Hospitality Talents - Recruitment Agency A tempo pieno
Job Description

Hospitality Talents, a recruitment agency specialized in Hospitality profiles, is currently seeking an experienced and dynamic Groups & Events Coordinator to join the team of our client in Rome.

Are you passionate about hospitality, events, and delivering exceptional customer experiences? Our client is looking for a dynamic Groups & Events Coordinator to join their team and help create unforgettable events for their guests. If you thrive in a fast-paced environment, love engaging with clients, and have a strong eye for detail, we want to hear from you

Key Responsibilities:

  • Customer Journey Management: From the moment of contract, you'll be the key point of contact, ensuring a smooth and exceptional customer experience.
  • Site Inspections & Briefings: Conduct site inspections and communicate clearly with the sales team to ensure every detail is covered.
  • Seamless Event Handover: Work closely with the Re-Active Sales Team to ensure all event details are accurately handed over, creating a seamless experience for the customer.
  • Client Communication: Build and maintain strong relationships with clients, providing regular updates and proactive communication throughout the event planning process.
  • Cross-Department Coordination: Collaborate with hotel departments to ensure all agreed services are delivered, and exceed customer expectations whenever possible.
  • Event Planning Support: Assist clients with menu planning, food and beverage coordination, room set-ups, décor, entertainment, and more, working with external vendors as needed.
  • Contract Management: Confirm event details and negotiate pricing for food, beverages, and hotel services within the approved guidelines.
  • Event Execution: Ensure that all event logistics run smoothly from set-up to break-down, and that the client is delighted with every aspect of their event.
  • Revenue and Reporting: Help achieve revenue targets through upselling and efficient coordination, and handle administrative tasks such as forecasts and feedback collection.


Requirements

What We’re Looking For:

  • Action-Oriented & Results-Driven: You take initiative and are committed to achieving outstanding results.
  • People-Person: You build relationships easily and have an engaging personality that makes clients feel confident and excited about their events.
  • Effective Communicator: You're clear, concise, and able to communicate effectively with both clients and team members.
  • Problem Solver: You can think on your feet and find solutions to any challenges that arise.
  • Positive Attitude: You approach every task with enthusiasm and a can-do spirit.
Qualifications & Skills:
  • Fluency in English & Italian is a must.
  • MICE Expertise: Strong understanding of the MICE (Meetings, Incentives, Conferences, and Exhibitions) environment.
  • Organizational Skills: Excellent ability to manage multiple events, clients, and logistics efficiently.

What You Bring:

  • Education & Experience: A minimum of 2 years in a similar role at a property with substantial rooms and meeting spaces.
  • Team Player: You’ve demonstrated your ability to collaborate with colleagues and always put guests first.
  • Event Experience: You've handled everything from room blocks to VIP services, and are comfortable working with all event types.

Benefits

What You’ll Gain:

  • A chance to work in a prestigious, international company.
  • The opportunity to shape and execute the company’s sales strategy.
  • The ability to build valuable relationships within the industry and grow your professional network.
  • A role that challenges you to achieve excellence, with opportunities for career growth.


Requirements
What We’re Looking For: Action-Oriented & Results-Driven: You take initiative and are committed to achieving outstanding results. People-Person: You build relationships easily and have an engaging personality that makes clients feel confident and excited about their events. Effective Communicator: You’re clear, concise, and able to communicate effectively with both clients and team members. Problem Solver: You can think on your feet and find solutions to any challenges that arise. Positive Attitude: You approach every task with enthusiasm and a can-do spirit. Qualifications & Skills: Fluency in English & Italian is a must. MICE Expertise: Strong understanding of the MICE (Meetings, Incentives, Conferences, and Exhibitions) environment. Organizational Skills: Excellent ability to manage multiple events, clients, and logistics efficiently. What You Bring: Education & Experience: A minimum of 2 years in a similar role at a property with substantial rooms and meeting spaces. Team Player: You’ve demonstrated your ability to collaborate with colleagues and always put guests first. Event Experience: You’ve handled everything from room blocks to VIP services, and are comfortable working with all event types.

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