Lavori attuali relativi a Research Coordinator - Milan - International SOS
-
Study Startup Coordinator
1 mese fa
Milan, Italia PSI CRO A tempo pienoJob DescriptionTake your career to the next level and be involved in clinical study startup processes in Italy. You will provide operational support to project teams and ensure that PSI clinical projects start smoothly and on time. You will:Perform administrative activities related to the clinical study startup process in Italy: documents...
-
Maintenance Coordinator
4 mesi fa
Milan, Italia Pirelli A tempo pienoCompany ProfileEstablished in 1872, Pirelli is among the world’s leading tyre producers. It is the only pure consumer tyre company that includes car, motorbike, and bicycle tyres as well as associated services.Pirelli has a distinct positioning in high value tyres, characterised by an advanced technology with more than 2,700 homologations obtained, thanks...
-
BIM Coordinator
2 mesi fa
Milan, Italia Hitachi Zosen Inova AG A tempo pienoCompany Description Zurich-based green-tech company Hitachi Zosen Inova (HZI) is a global leader in solutions for energy transition and circular economy including Energy from Waste and Renewable Gas (RG), operating as part of the Hitachi Zosen Corporation Group. HZI acts as a project developer, technology supplier and engineering, procurement and...
-
Account Coordinator
1 settimana fa
Milan, Italia DAZN A tempo pienoAs a key support for the Rights team, you will play a key role in helping plan, brief and facilitate relationships between rights holders and all the company’s stakeholders in order to drive DAZN brand awareness, fan engagement & loyalty through our Rights Holders. You will support integral, internal processes and help streamline the workload of the team,...
-
Milan, Italia AstraZeneca A tempo pienoAt AstraZeneca, we’re not afraid to do things differently. We’re resetting expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, groundbreaking and ground-breaking methods and bringing unexpected teams together. Our scientific research is absolutely forefront in Oncology, Respiratory,...
-
Coordinator, Stakeholder Relations
1 mese fa
Milan, Italia teamworkonline A tempo pienoWho We Are:On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and...
-
Visual Store Designer
3 settimane fa
Milan, Italia EssilorLuxottica Group A tempo pienoWHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...
Research Coordinator
3 mesi fa
About the company
International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.
About the role
As a Research Coordinator, Medical you will be responsible for the research, case management and submission of requests delivered through the European Union Agency for Asylum (EUAA) contract.
Your main focus will be on: -Assisting with the development and maintenance of an information retention database populated with data acquired during EUAA case research.
Assisting with ad-hoc requests to support a surge in demand and other non-standard related assistance requests as required.
Key responsibilities:
• Daily management of the inbound and on-going case requests sent under the EUAA contract according to the EUAA Standard Operating Procedure.
• Research and acquire information in order to submit requests within the deadlines.
• Be responsible for compiling final responses, obtaining medical approval and uploading submissions to the client portal.
• Support the EUAA Nurse with any client facing engagement for the EUAA contract.
• To be accessible and responsive to client’s questions and requests for information.
• Development and maintenance of an information retention database populated with data acquired during EUAA case research.
• Utilise multiple information sources of in order to fulfil research requests and external providers.
• Data analysis and providing regular insights, reports on operational activity drivers and opportunities for process efficiencies.
• Quality control of deadline targets and content of information provided, including identification of any trends and quality improvement initiatives.
• Develop a consistent response format that is informative, objective and professional.
• Work closely with the medical team in London and medical & operational counterparts in other Assistance Centres to source information working towards tight deadlines.
• Develop on-going relationships both internally and externally, in order to improve response rates and case management efficiencies.
• Collation of new information on medical providers and facilities encountered and transfer of this information to the Network Services team.
• Support the Assistance Centre with other case management in surge in demand.
• Assist with non-standard requests such as location briefings/capability queries/pre-travel requests and liaising with the medical team/ Medical Services for any input.
• Maintain clear and accurate records, consistently displaying due diligence and attention to detail.
• Maintain confidentiality of all client information.
• Ability to provide outstanding customer service to clients and proactively identify the need for service recovery with escalation to senior management in a timebound manner.
• To be on duty for the London Assistance Centre during scheduled shift hours and be accountable for your workload and movements to your line manager.
About you
• Excellent Organisation and planning skills
• Strong MS Office, Outlook and Teams skills
• Analytical skills
• Strong communication, interpersonal, negotiation and presentation skills.
• Customer service skills
• Excellent written and verbal communication skills
• Previous experience in a healthcare environment is desirable
• International experience is desirable
• Any health-related degree / vocational qualification: nursing, pharmacy, public health, occupational health, global health.
• Master’s in public health or related postgraduate degree is desirable
• Strong verbal and written English language skills are essential
• Fluent in French or Spanish essential, fluent in both Spanish and French desirable, fluency in other languages is an advantage.
Benefits
Annual bonus on objectives
Meal voucher : 7€ per day
Hybrid working
Discounts on various products and services: Ennevolte and Corporate Benefits
Great location
At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.
International SOS has been recognised as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2021.
#EUROPE
#Li-onsite
