Product Support Automation Engineer

4 settimane fa

Parma, Italia Sidel A tempo pieno

Product Support Automation Engineer

Contract Type

Permanent

Country

ITALY

Location

Parma

Your opportunity

Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by working on both new equipments and on the installed base (I.e. improvements, evolutions, support of the services activities). Issue resolution is also one essential part of RPS mission.

Your Mission

The job takes place mainly in the officebut also with few missions onsite. In both situations the resource has to:

secure the operational follow up & technical support (on automation side) of all Pal & Depal products throughout the whole life of the machines secure that thepopulation of colleagues (mainly FSE, ISM, PM, CCM) in contact with thecustomer are well supported through email, tickets, telephone and onsite missions secure the preparation and the distributionof the appropriate documentation concerning the troubleshooting of automationissues to customers and to FSE and communicate with central product supportabout identified issues and Non Conformities. execute automation RCA following issue resolution process, supporting the consequent plan of recovery and corrective actions while interacting with the other departments

Your Profile

Master or Bachelor Degree, or equivalent English spoken and written a good level of Italian/French an advantage for yourbest local integration. Mechanical skills on Pal/Depal is a plus Emergency management skills, ability to interact with other teams, dynamism in managing problems with the right priority At least 5 years of technical assistance, field experience or engineering inpackaging equipments (automation side) Electrical fundaments (safety equipments, sensors, motion, servo drivers,inverters…) Knowledge of PLC platform (specific knowledge of Siemens S7 SCL-Graph-Awl, B&R, RockwellAutomation is a plus) Knowledge of HMI (specific knowledge of ZenOn, Citec and/or InTouch is a plus) and Motion platforms (specific knowledge of Danfoss,Schneider, B&R is a plus) Application of Root Cause analysis methodology for issue resolution Good Interpersonal skills, especially ability to communicate withdifferent target groups (technicians, customers, etc.)

  • plc automation engineer

    2 settimane fa

    Parma, Emilia-Romagna, Italia Bio-tech Engineering & Consulting S.r.l. A tempo pieno

    Hr Tech – Divisione Human Resources di Bio-Tech Srl è stata incaricata di selezionare per azienda dinamica che progetta e realizza soluzioni software di automazione industriale e che opera da oltre vent'anni in un contesto altamente specializzato e regolamentato come quello farmaceutico, un/aPLC AUTOMATION ENGINEERBreve descrizione dell'attività:Stiamo...

  • plc automation engineer

    2 settimane fa

    Parma, Emilia-Romagna, Italia Bio-tech Engineering & Consulting S.r.l. A tempo pieno

    Hr Tech – Divisione Human Resources di Bio-Tech Srl è stata incaricata di selezionare per azienda dinamica che progetta e realizza soluzioni software di automazione industriale e che opera da oltre vent'anni in un contesto altamente specializzato e regolamentato come quello farmaceutico, un/aPLC AUTOMATION ENGINEERBreve descrizione dell'attività:Stiamo...

  • Automation Field Service Engineer for USA

    3 mesi fa

    Parma, Italia Sidel A tempo pieno

    Automation Field Service Engineer for USA Contract Type Fixed term Country ITALY Location Parma Your opportunity Do you dream a new adventure in the USA and to become a technical expert? Here’s your chance! Join Sidel’s technical team and support us in delivering top performing machines to our customers!...

  • Automation Field Service Engineer for USA

    4 settimane fa

    Parma, Italia Sidel A tempo pieno

    Automation Field Service Engineer for USA Contract Type Fixed term Country ITALY Location Parma Your opportunity Do you dream a new adventure in the USA and to become a technical expert? Here’s your chance! Join Sidel’s technical team and support us in delivering top performing machines to our customers!...

  • QA Automation Engineer

    2 mesi fa

    Parma, Italia E80 Group S.p.a. A tempo pieno

    About the job Within SM.I.LE80 engineering organization we are looking for a QA/test engineer who can actively and effectively contribute to the evolution of SM.I.LE80 product, bringing in his experience and willing to learn about the unique blend of robotics, software engineering, automation and networking we have. We do value teamwork, openness,...

  • QA Automation Engineer

    4 settimane fa

    Parma, Italia E80 Group S.p.a. A tempo pieno

    About the job Within SM.I.LE80 engineering organization we are looking for a QA/test engineer who can actively and effectively contribute to the evolution of SM.I.LE80 product, bringing in his experience and willing to learn about the unique blend of robotics, software engineering, automation and networking we have. We do value teamwork, openness,...

  • Senior Product Engineer

    5 giorni fa

    Parma, Italia Antal International A tempo pieno

    Job Description: Per gruppo metalmeccanico multinazionale e multidivisionale nel settore delle lavorazioni e delle tecnologie additive, siamo alla ricerca di una figura come Senior Product Engineer per sede in provincia di Parma.Sotto la guida del Product Engineering Manager, il Senior Product Engineer supervisiona la collaborazione tecnica e produttiva tra...

  • Field Service Engineer Automation

    3 mesi fa

    Parma, Italia Sidel A tempo pieno

    Field Service Engineer Automation Contract Type Permanent Country ITALY Location Parma Your opportunity Sidel S.p.A. Dry Field area Department is following all the activities at Customer plant during service and project intervention. Main function is at Customer site but also in back office as support to the...

  • Field Service Engineer Automation

    4 settimane fa

    Parma, Italia Sidel A tempo pieno

    Field Service Engineer Automation Contract Type Permanent Country ITALY Location Parma Your opportunity Sidel S.p.A. Dry Field area Department is following all the activities at Customer plant during service and project intervention. Main function is at Customer site but also in back office as support to the...

  • Senior Product Engineer

    5 giorni fa

    Parma, Italia Antal International A tempo pieno

    Job Description: Per gruppo metalmeccanico multinazionale e multidivisionale nel settore delle lavorazioni e delle tecnologie additive, siamo alla ricerca di una figura come Senior Product Engineer per sede in provincia di Parma. Sotto la guida del Product Engineering Manager, il Senior Product Engineer supervisiona la collaborazione tecnica e produttiva tra...

  • Product Quality Engineer junior

    3 mesi fa

    Parma, Italia ManpowerGroup A tempo pieno

    Manpower, per azienda cliente, maggior produttore italiano nel settore della pulizia industriale e urbana, cerca laureato/a o neolaureato/a in Ingegneria: meccanica, elettronica, meccatronica. La risorsa sar avviata a un percorso di crescita in azienda, che la porter a ricoprire il ruolo di Product Quality Engineer. La selezione è rivolta ad entrambi i...

  • Product Quality Engineer junior

    4 settimane fa

    Parma, Italia ManpowerGroup A tempo pieno

    Manpower, per azienda cliente, maggior produttore italiano nel settore della pulizia industriale e urbana, cerca laureato/a o neolaureato/a in Ingegneria: meccanica, elettronica, meccatronica. La risorsa sar avviata a un percorso di crescita in azienda, che la porter a ricoprire il ruolo di Product Quality Engineer. La selezione è rivolta ad entrambi i...

  • Senior Product Engineer

    2 settimane fa

    Parma, Emilia-Romagna, Italia Antal International A tempo pieno

    Job Description:Per gruppo metalmeccanico multinazionale e multidivisionale nel settore delle lavorazioni e delle tecnologie additive, siamo alla ricerca di una figura come Senior Product Engineer per sede in provincia di Parma. Sotto la guida del Product Engineering Manager, il Senior Product Engineer supervisiona la collaborazione tecnica e produttiva tra...

  • End of Line Automation Technical Support Expert

    2 settimane fa

    Parma, Italia Sidel A tempo pieno

    Automation Technical Support Expert is part of Beverages & Beer Qualification & Technical Support. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of End Of Line beverage products (Pal/Depal beverage), associated trade equipments (Robot Fanuc) and 3rd party line equipments (EOL,...

  • End Of Line Automation Technical Support Expert

    2 settimane fa

    Parma, Italia Sidel A tempo pieno

    End Of Line Automation Technical Support Expert Contract Type Permanent Country ITALY Location Parma Your opportunity Automation Technical Support Expert is part of Beverages & Beer Qualification & Technical Support. The job is mostly taking place in the backoffice. Main function is to secure the operational...

  • End Of Line Automation Technical Support Expert

    5 giorni fa

    Parma, Italia Sidel A tempo pieno

    End Of Line Automation Technical Support Expert Contract Type Permanent Country ITALY Location Parma Your opportunity Automation Technical Support Expert is part of Beverages & Beer Qualification & Technical Support.The job is mostly taking place in the backoffice.Main function is to secure the operational follow up & technical support of End Of Line...

  • Product Engineer

    5 giorni fa

    Parma, Italia Ingersoll Rand A tempo pieno

    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...

  • Product Trainer

    2 settimane fa

    Parma, Emilia-Romagna, Italia Jefferson Wells A tempo pieno

    Jefferson Wells is the consulting firm specialized in the search and selection of professionals operating in the field of Senior and Executive Management.For a company in the industrial automation sector, located in the Parma area, we are looking for a:Product Trainer They will be responsible for delivering high quality training solutions within own...

  • Product Trainer

    2 settimane fa

    Parma, Italia Jefferson Wells A tempo pieno

    Jefferson Wells is the consulting firm specialized in the search and selection of professionals operating in the field of Senior and Executive Management.For a company in the industrial automation sector, located in the Parma area, we are looking for a:Product Trainer  They will be responsible for delivering high quality training solutions within own...

  • Product Trainer

    2 giorni fa

    Parma, Italia Jefferson Wells A tempo pieno

    Jefferson Wells is the consulting firm specialized in the search and selection of professionals operating in the field of Senior and Executive Management.For a company in the industrial automation sector, located in the Parma area, we are looking for a: Product Trainer   They will be responsible for delivering high quality training solutions within own...