CHEF D'ETAGE Addetto/a al Room Service | Villa San Michele, a Belmond Hotel
2 mesi fa
For our Villa San Michele, Fiesole (FI) we are searching for a Chef D'Etage for the In-Room Dining department.
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Belmond’s values in order to encourage sales and maximize guest satisfaction.
Key Responsibilities:
Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Belmond grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
A courteous, professional and efficient service is provided at all times.
All duties and tasks are performed as per the tasks required at the outlet.
Be knowledgeable of all services and products offered by the hotel.
Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Ensure that the place of work and surrounding area is kept clean and organized at all times.
Successfully perform opening and closing procedures established for the assigned outlet
Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department
Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
Undertake reasonable tasks and secondary duties as assigned by the Head of Food & Beverage
Respond to any changes in the department as dictated by the hotel management.
Assist in carrying out scheduled inventories of products and operating equipment.
Perform any other assigned reasonable duties and responsibilities as assigned.
Projecting at all times a positive and motivated attitude and exercise self-control.
Ensure that food & beverage service is available for all hotel rooms & suites.
Correct Service procedures as per the outlines standard of performance
Required reasonable command of local language and English.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Requirements
Secondary education. Experience in an F&B service role.
Fluent in Italian and in English
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Applies a professional, confidential and ethical approach at all times
Works in a safe, prudent and organised manner.
Benefits
Working for such extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality.
- Meals on duty
- Uniform provided and complimentary laundry service
- Employees social events
- Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises and safaris. Discounted food and beverage
- Accommodation maybe provided upon request
The position is based in Fiesole (Flocence - Italy) and the contract is full time, seasonal..
You must possess the legal right to work in Italy / EU.
About Belmond
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
-
Room Service Supervisor
1 mese fa
Firenze, Italia Belmond A tempo pienoRoom Service Supervisor For our Belmond Villa San Michele, Fiesole (FI) we are searching for a Room service supervisor The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Belmond's...
-
Room Service Supervisor
1 mese fa
Firenze, Italia Belmond A tempo pienoRoom Service Supervisor For our Belmond Villa San Michele, Fiesole (FI) we are searching for a Room service supervisor The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with...
-
Room Service Supervisor
2 mesi fa
Firenze, Italia Belmond A tempo pienoRoom Service Supervisor For our Belmond Villa San Michele, Fiesole (FI) we are searching for a Room service supervisor The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with...
-
Firenze, Italia Belmond A tempo pienoAt Villa San Michele, we pride ourselves on offering our guests an exceptional and unforgettable experience. Nestled on a hilltop in Fiesole, just outside Florence, our exquisite hotel is a haven of tranquility and beauty.We are currently seeking a talented and passionate Bartender to join our team and contribute to the unparalleled service we provide.Main...
-
Manutentore d'Hotel
2 mesi fa
Firenze, Italia Belmond A tempo pienoSiamo alla ricerca per il nostro Belmond, Villa San Michele - Fiesole (FI) di un/una manutentore/trice d'albergo con passione per l'ospitalità, cura del dettaglio e positività per collaborare con i colleghi del nostro reparto Manutenzione. Se hai le capacità sia tecniche che caratteriali per attività tecniche e di manutenzione insieme agli altri reparti...
-
Firenze, Italia Belmond Management Limited A tempo pienoAt Villa San Michele, we pride ourselves on offering our guests an exceptional and unforgettable experience. Nestled on a hilltop in Fiesole, just outside Florence, our exquisite hotel is a haven of tranquility and beauty. We are currently seeking a talented and passionate Bartender to join our team and contribute to the unparalleled service we provide. Main...
-
Restaurant Hostess
2 mesi fa
Firenze, Italia Belmond A tempo pienoVilla San Michele ricerca per la stagione 2024 una Restaurant Hostess per il servizio lunch & dinner che offra esperienze memorabili ai nostri clienti ed operi secondo gli standard Belmond ed LQALa risorsa verrà inserita nell'organico in servizio presso i nostri outlet La Loggia fine dining e Ristorante San Michele Responsabilità:– Gestione delle...
-
Firenze, Italia Belmond A tempo pienoBelmond Villa San Michele ricerca:LAVAPIATTI - PLONGEUR Il candidato ideale ha voglia di lavorare in un contesto giovane e dinamico. Principali compiti e responsabilità: Rispettare gli standard sulla salute e la sicurezza previsti in cucina e riportare qualsiasi problema si presenti; Pulizia degli ambienti cucina e degli strumenti di lavori/stoviglie. ...
-
Firenze, Italia Belmond A tempo pienoJoin us at Villa San Michele and be part of our team in Florence! We are currently offering captivating opportunities in the following departments: Food & Beverage: If you have a passion for the culinary arts and want to excel in the world of gastronomy, this is an ideal department for you. You will have the opportunity to work alongside talented chefs...
-
Responsabile Mensa Aziendale
4 settimane fa
Firenze, Italia Belmond A tempo pienoBelmond Villa San Michele ricerca un Responsabile della Mensa Aziendale **Principali compiti e responsabilità**: - Rispettare gli standard sulla salute e la sicurezza previsti in cucina e riportare qualsiasi problema si presenti; - Pulizia degli ambienti mensa e sanificazione. - Mantenere una collaborazione con la cucina durante i turni pranzo/cena -...
-
Firenze, Italia Belmond A tempo pienoVilla San Michele a Belmond property is looking for a pool attendant.Main duties & responsibilities:Assist/ensure Guests courteously and efficiently according to Belmond standards;Anticipate Guests’ needs;Ensures that work station is clean at all the times;Ensure all pool furniture is neatly arranged and cleaned;Work closely with colleagues of other...
-
Responsabile Mensa Aziendale
4 settimane fa
Firenze, Italia Belmond Management A tempo pienoBelmond Villa San Michele ricerca un Responsabile della Mensa Aziendale Principali compiti e responsabilità: - Rispettare gli standard sulla salute e la sicurezza previsti in cucina e riportare qualsiasi problema si presenti; - Pulizia degli ambienti mensa e sanificazione. - Mantenere una collaborazione con la cucina durante i turni pranzo/cena -...
-
Firenze, Italia Belmond A tempo pienoInternship in Banqueting & Events - Season 2023 Our iconic Villa San Michele, a Belmond Hotel, located in Fiesole (Florence), is looking for an intern in the Banqueting & Events Office for the 2023 season (ideal start between April and May, duration 6 months) in order to create memorable events, parties and weddings in our lush private gardens or by our...
-
Firenze, Italia Belmond Management A tempo pieno**Internship in Banqueting & Events - Season 2023** Our iconic Villa San Michele, a Belmond Hotel, located in Fiesole (Florence), is looking for an intern in the Banqueting & Events Office for the 2023 season (ideal start between April and May, duration 6 months) in order to create memorable events, parties and weddings in our lush private gardens or by our...
-
Chef de Bar
6 giorni fa
Firenze, Italia Belmond Management A tempo pienoReports to Bar Manager. Main responsibilities: Responsible for the drinks production and service of main bar and pool bar achieving and maintaining the brand standards and exceeding Guests expectations; Maintain professional relationships with guests and colleagues; Compliance with health and safety regulations. Competencies required Effective...
-
Firenze, Italia Belmond A tempo pienoPer la stagione 2024 siamo alla ricerca di uno chef de partie kitchen.Il candidato ideale ha voglia di lavorare con professionisti del settore, in squadre medio – grandi, lavorando con dei prodotti / materie prime di qualità eccellente.Principali compiti e responsabilità:– Rispettare gli standard sulla salute e la sicurezza previsti in cucina e...
-
Maitre - Villa San Michele, a Belmond hotel - Italy
1 settimana fa
Firenze, Italia Belmond A tempo pienoFor the 2024 we are searching for a Maitre.The Maitre is responsible for overseeing the efficient running and profitability of the restaurant and room service outlets according to our standards and procedures. He or She has to preserve guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings. He or She knows that,...
-
Front Desk Agent Turnante Villa San Michele
1 settimana fa
Firenze, Italia Belmond A tempo pienoVilla San Michele, a Belmond property is looking for a Front desk agent (stagione 2024)The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. He/she is passionate of service and willing to grow professionally.Reports to Front Office Manager.Main...
-
Demi Chef de Partie
2 mesi fa
Firenze, Italia Belmond A tempo pienoPer la stagione 2024 siamo alla ricerca di un demi chef de partie kitchen.Il candidato ideale ha voglia di lavorare con professionisti del settore, in squadre medio – grandi, lavorando con dei prodotti / materie prime di qualità eccellente.Principali compiti e responsabilità:– Rispettare gli standard sulla salute e la sicurezza previsti in cucina e...
-
Firenze, Italia Belmond A tempo pienoThe ideal candidate has an outgoing personality and is capable of addressing Guests requests efficiently, exceeding their expectations by providing relevant and insightful information. Reports to Head Concierge. Main duties & responsibilities: Assist the Concierge preparing a list of next day services, taking care of Guests reservations and...
