Lavori attuali relativi a Voip Specialist - Milan - Amaris Consulting
-
Provisioning & Assurance Specialist
3 mesi fa
Milan, Italia Groupe iliad A tempo pienoIl P&A Specialist lavora nel Team P&A, all’interno della divisione delle Fiber Operations di iliad. E’ responsabile della supervisione end-to-end del processo di assistenza tecnica, inclusa la gestione di situazioni complesse di assurance, il supporto ai team di customer care, fornendo sempre all’utente la miglior customer experience. Il P&A...
Voip Specialist
4 mesi fa
About Us: Amaris is a prestigious consulting player in the telecommunication sector, recognized for our strategic approach to business and network/telecommunication field. We are seeking a Voip specialist with a good background in telecommunication processes to enhance our team's capabilities.
Job Description: The Voip specialist will be integral to our operations, focusing on technical themes related to telecommunication processes and products. Your role will require specific process competencies, as you will be dealing with detailed technical aspects of both processes and products within the telecommunication sector.
Key Responsibilities:
- Work with DevOps teams and Agile.
- Support the Global and Regional teams with Voice technical requirements.
- Work on migration projects from Traditional PBX or any other telephony solution to Team Phone System.
- Work with new products (PoC, testing, documenting, operation readiness)
- Support on Global Voice Inventory Updates
- Work on critical incidents to support the regional and local team
- Assist where needed to support end user with all Telecom issues/concerns
Profile Requirements:
-
Requirements:
- Bachelor's degree computer science, systems analysis, or related studies and experience
- 3+ years of experience in the relevant area of expertise within an enterprise voice / global environment.
- 3+ years of experience in leading technical evaluation, implementing and resolving Voice issues, including those involving 3rd party suppliers.
- Voice/Telephony Certification in corresponding technical fields preferred.
- With stakeholders based in various time zones, flexibility is essential as participate in teleconferences and activities outside of standard business hours.
- Certified on and/or expertise working with multiple diverse technologies, services and processing environments including Microsoft Teams Phone System (Enterprise Voice), Cloud Voice and Traditional Telephony experience, or other hybrid event platforms.
- Proven ability to support Agile project teams by providing advice on opportunities, impact, and risks.
- Exposure to multiple, diverse technologies and processing environments, to be a “vendor agnostic”.
- Strong experience with effective communication at different levels in the organization in English.
- Troubleshooting skills on Voice technologies.
- Fluent Italian and English Level
- Nice to have : 2 days/w on-site working in Milan
- Youthful and engaging work climate;
- Lunch vouchers of €8 per workday;
- Travel reimbursement for travel from client based on distance;
- East Health insurance fund;
- Free access to Mantu Academy platform (24/7);
- Access to Wellness platform (24/7);
- Psychological counseling.
- Pioneer : Our spirit of entrepreneurial adventure is what brings us all together and leads us to success.
- Care : Care is the foundation of all relationships, trust enables us to promote freedom of expression, creativity, and innovation.
- Performance : This translates into a constant desire to move forward and never stop asking more of ourselves.
- Commitment : We do not just fulfil our commitments and work hard to achieve great results.
- Independence : Amaris Consulting belongs to those who created it and to those who develop it every day.