Sales Analyst

1 mese fa

Milan, Italia Medtronic A tempo pieno

Careers that Change Lives
Do you get up every morning wondering what your dynamic day will bring, working with different cultures in a fast-paced environment? Do you enjoy providing the best customer experience, working in an international team with other specialists? Join Medtronic

As a Sales Analyst you will play a crucial role in Alpine and Italy Cranial-Spinal Technologies team to accelerate the service revenue. You will be in regular contact with the national and/or district sales managers to show the service revenue opportunity and discuss any challenges in the region regarding Service and Repair revenue and activities. You will analyze the install base and existing contracts and pro-actively communicate with your local internal stakeholders. Communication and transparency between you and the local field sales team is a key ingredient for success.

A Day in the Life
• Identify, create, and maintain opportunities in SFDC for service agreements using the opportunity dashboard and attach rate file for assets coming out of manufacturer warranty, expiring contracts, time & material activities, point of sale.
• Consultation and support for field sales representative to explore the best solution for selling service agreement at point of sales and for all financial deals.
• Support country sales team with service-related tender questions and to respond to tenders with the appropriate type of service agreement in a timely manner.
• Participate actively in all financial deals (capital/financial/operating/placement); ensure the appropriate service agreement and revenue is captured in these deals.
• Be an active member of the Alpine and Italian sales organization by sharing pro-actively the service opportunities during recurring virtual or F2F meetings, creating action plan together with the District Sales Managers and Sales representatives, attending local events and meetings.
• Maintain knowledge of our service models in existing sales force and train new sales representatives on the existing service models and service processes.
• Connect with stakeholders in the service organization to voice and solve customer concerns.

Must Haves
• Bachelor’s or master’s degree
• Fluency in English and one of the following languages: Italian, German, French
• Ability to prioritize and to respond in a timely manner to questions from internal and external customers
• Flexibility, adaptability, and accuracy
• Strong analytical skills
• Strong verbal communication skills

We Offer
We offer a competitive salary and benefits package to all our employees:
• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance 
• Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab
• Employee Assistance Program and Recognize (our global recognition program)

Our Commitment
Our unwavering commitment to inclusion, diversity and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.
We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have a long-term sustainable impact. 
Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

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