Field Service Support

3 settimane fa

Milan, Italia Nettowork Srl A tempo pieno

NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.

Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.


Ricerchiamo un Field Service Support

Functions: The Field Service Support is the primary point of contact for operational deployment and monitoring of all Permanent and Leased Road Zipper projects, as well as Road Safety Products and Road Marking Tape. This role will be based in Italy and will cover the EMEA region. Responsibilities include providing on-site training for customers, distributors, and contractors covering mobilization, installation, setup, maintenance, operation, and (when required) de-mobilization of Barrier Transfer Machines, barrier wall components, road safety products, and road marking tape. Additionally, this position will assist with troubleshooting, fault isolation, and repair of equipment or system malfunctions to support our customers either remotely or on-site when necessary. Travel will be required (including international based upon need) to facilitate the various project phases listed above and periodic visits to conduct and document routine maintenance inspections of machines and projects.

Responsibilities:

  • Foster positive, productive relationships with the associated Regional Business Development Manager and all assigned customers via routine written, verbal, and/or in-person interactions.
  • Be the system technical expert – Responsible for assisting customers with troubleshooting, establishing a corrective action plan, and sourcing repair parts as needed if issues arise.
  • Coordinate with the LTS Project Manager and Field Support Manager to ensure timely satisfaction of all contractual obligations.
  • Act as field liaison to communicate machine issues with personnel at the manufacturing facility in Rio Vista, California, when equipment is returning for refurbishment.
  • Document customer communications, unscheduled maintenance events, and/or incidents via platforms like MS Office, SalesForce, and Smartsheet tools.
  • Communicate clearly, precisely, and timely with internal and external customers.
  • Perform on-site or remote training sessions with the customer’s operator teams as necessary.
  • Perform hands-on periodic maintenance tasks on lease machines when appropriate.
  • Promote safety in everyday actions and drive operational excellence while leading and/or participating in continuous improvement projects.
  • Exhibit Lindsay’s core behaviors (One Lindsay, Building Trust, Customer-First Innovation, and Unlocking Creativity) both internally and externally at all times.
  • Maintain all barrier storage yards located within the assigned region.
  • Support distributors in the EMEA region with training, customer support, and installation checks for road safety products and road marking tape.
  • Other duties as assigned.


Minimum Qualifications:

  • Requires a minimum of five years of heavy equipment maintenance experience; 10 years preferred.
  • Experience in highway infrastructure and Road Zipper systems/operations is a plus.
  • Experience working with customers as primary point of contact.
  • Experience leading customer projects or leading training.
  • Experience with electro-mechanical and hydraulic systems a plus.
  • Experience with platforms such as MS Office, SalesForce, and Smartsheet a plus.
  • Road safety or construction experience is desired.
  • Ability to work independently or as part of a team.
  • Strong organizational skills and ability to adapt to changing priorities.
  • Language skills: Italian, English, and German.

Physical Requirements:

  • Repetitive heavy lifting up to 25kg.
  • Long periods of standing, stooping, bending, and climbing.
  • Varying shift schedules while on the road in support of customer operations possible.
  • Exposure to different elements including heat, cold, wet, and dry conditions, excessive noise, and various types of chemicals used in a shop.
  • 50 to 70% travel.

  • Field Service Support

    2 settimane fa

    Milan, Italia Lindsay A tempo pieno

    Field Service Support ORGANIZATIONAL SUMMARY Lindsay Corporation is a global company headquartered in Omaha, Nebraska, focused on providing irrigation and infrastructure solutions to meet the needs of a growing population. As one of the world’s leading providers of irrigation and water management, its Zimmatic systems are operating in more than 90...

  • Field Service Support

    1 mese fa

    Milan, Italia Lindsay Corporation A tempo pieno

    Field Service Support ORGANIZATIONAL SUMMARY Lindsay Corporation is a global company headquartered in Omaha, Nebraska, focused on providing irrigation and infrastructure solutions to meet the needs of a growing population. As one of the world’s leading providers of irrigation and water management, its Zimmatic systems are operating in more than 90...

  • Field Service Support

    2 settimane fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.Posizione: Ricerchiamo un Field Service Support.Functions: The Field...

  • Field Service Support

    1 mese fa

    Milan, Italia Lindsay A tempo pieno

      Field Service Support ORGANIZATIONAL SUMMARY Lindsay Corporation is a global company headquartered in Omaha, Nebraska, focused on providing irrigation and infrastructure solutions to meet the needs of a growing population. As one of the world’s leading providers of irrigation and water management, its Zimmatic systems are operating in more than 90...

  • Field service Intern

    2 settimane fa

    Milan, Italia Signify A tempo pieno

    Job Title: Field Service Intern We’re looking for a junior Field Service Intern to join our Customer Satisfaction Team in Milano. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re...

  • Field Service Engineer

    1 mese fa

    Milan, Italia Bruker A tempo pieno

    Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    1 mese fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    2 mesi fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Engineer

    2 mesi fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Technician

    4 settimane fa

    Milan, Italia adecco A tempo pieno

    Consultant Milano, per azienda leader nella progettazione e produzione di sistemi per l'automazione e l'efficienza energetica degli edifici ricerca un field service technician/Tecnico BMS. La risorsa sara inserita all'interno dell'Ufficio Post Vendita e, dopo un periodo di formazione interna mirata alla conoscenza dei prodotti, si...

  • Field Service Technician

    3 settimane fa

    Milan, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Consultant Milano, per azienda leader nella progettazione e produzione di sistemi per l'automazione e l'efficienza energetica degli edifici ricerca un field service technician/Tecnico BMS. La risorsa sarà inserita all'interno dell'Ufficio Post Vendita e, dopo un periodo di formazione interna mirata alla conoscenza dei prodotti, si dedicherà all'attività...

  • Field Service Technician

    2 settimane fa

    Milan, Italia Technical Hunters srl A tempo pieno

    Per grossa azienda multinazionale fondata nel 1989 che si propone come interlocutore di alto livello tecnologico per innovare i processi produttivi di piccole e medie imprese ricerchiamo un Field Service Technician.Principali responsabilità:Dimostrare una forte conoscenza delle capacità del servizio clienti;Eseguire assistenza sul campo per tutte le...

  • Field Service Technician

    3 giorni fa

    Milan, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Consultant Milano, per azienda leader nella progettazione e produzione di sistemi per l'automazione e l'efficienza energetica degli edifici ricerca un field service technician/Tecnico BMS. La risorsa sarà inserita all'interno dell'Ufficio Post Vendita e, dopo un periodo di formazione interna mirata alla conoscenza dei prodotti, si dedicherà all'attività...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia Philips A tempo pieno

    Job TitleField Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems, mainly in CardioVascular segment within an...

  • Software Engineer Oracle Field Service Cloud

    3 settimane fa

    Milan, Italia Faboci Srl A tempo pieno

    Faboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY. Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica; assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato.Per un'azienda che offre soluzioni digitali...

  • Field Service Engineer

    6 mesi fa

    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote...

  • Field Service Technician

    3 settimane fa

    Milan, Italia IBA Worldwide A tempo pieno

    Field Service Technician (Flying)Requisition ID: 2658Location: Milan, ITWork regime: Full-TimeKind of contract: Open Ended ContractThe mission of the S2C2 Field Service Team is to maintain IBA’s Cyclotron equipment and systems used in Proton Therapy, an advanced form of Cancer treatment. This customer-facing role is an exciting opportunity to become part...

  • Field Service Engineer

    6 mesi fa

    Milan, Italia KLA A tempo pieno

    Description Candidates should have a solid background in electronics, mechanical engineering, vacuum technology, and basic knowledge Printed Circuit Board technologies. ·Demonstrated ability to troubleshoot and diagnose Pneumatic, Vacuum, Electronic (AC and DC), and Computer issues to the component level. ·Must have working knowledge of Windows,...

  • Field Service Technician

    1 mese fa

    Milan, Italia Adecco Italia A tempo pieno

    Consultant Milano, per azienda leader nella progettazione e produzione di sistemi per l'automazione e l'efficienza energetica degli edifici ricerca un field service technician/Tecnico BMS. La risorsa sarà inserita all'interno dell'Ufficio Post Vendita e, dopo un periodo di formazione interna mirata alla conoscenza dei prodotti, si dedicherà all'attività...