Filiale Digitale Junior Specialist
7 mesi fa
Job Description Summary
A role that aims to contribute to the operational management of Digital Direct Bank customers, both Retail and Legal Entities, with disposition, control and monitoring operations.Job Description
You will join the Digital Customer Operations Area which carries out both activities relating to the management of the Direct Bank customer and activities to support the other structures of the Bank, including, for example, Accounting, ALM & Treasury, Capital Markets, Factoring. In particular, in your role, you will support the Digital Branch team, focusing on the management of Direct Banking customers, relating to the world of cash operations, operational controls and AML monitoring. Specifically, you will deal with collections, payments, credit cards, registry checks, anti-money laundering checks, monitoring current account overdrafts, specialist customer assistance, resolution of technical anomalies. Finally, active participation will be expected during the drafting of operational functional requirements for new Business and evolutionary Core Banking projects.requirements: Master's Degree in Economics or Management Engineering", "2 years’ experience in the banking field", "Previous experience as a Cashier at a Branch, physical or digital, is preferred", "Good knowledge of finance with focus on processes", "Knowledge of banking regulations", "Problem solving and propensity for teamwork", "Excellent communication skills", "Excellent knowledge of the Office Suite", "Fluent English
Additional Job Description
The Digital structure guarantees the optimal implementation and functioning of the Bank's operations, through support for the processes and management of innovative and cutting-edge technological solutions, characteristic of the services offered.
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