IT Operations Assistant SC5

2 settimane fa

Rome, Italia World Food Programme A tempo pieno

.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

TERMS AND CONDITIONS

JOB TITLE IT Operations Assistant  TYPE & LEVEL OF CONTRACT  Service Contract, Level 5  CONTRACT DURATION 6 months. Any extension is subject to funding availability, functional requirement and performance of the incumbent  UNIT/DIVISION Information Technology  DUTY STATION (City, Country) Benghazi, Libya  REPORT TO (JOB TITLE) Administration Officer or their designated official

Note: Libyan nationals/citizens or candidates with valid Libyan workpermit/residency are eligible to apply. This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities within same job profile. 

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world  achieve Zero Hunger  in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job is based in Benghazi Field Office. At this level job holders are expected to take responsibility for completion of a range of processes and activities requiring interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other staff. 

JOB PURPOSE

To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services. 

KEY ACCOUNTABILITIES (not all-inclusive)

Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimisation, to ensure they are running effectively and enable easy and efficient use. Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available. Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date. Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services. Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services. With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively. Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology. Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organised. Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures. Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products. Suggest improvements to methods and processes in order to support the continuous improvement of IT services. Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.

STANDARD MINIMUM QUALIFICATIONS

Education:

Completion of secondary school education. A post-secondary certificate in the information technology area is desirable.

Experience:

Five or more years of progressively responsible work experience in the relative business stream with experience in providing end user support.

Knowledge & Skills:

Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems.  Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process.  Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference.  Understands and follows the established standards and protocols for service excellence within own domain to maintain quality of delivery and high levels of customer satisfaction.  Exhibits a detailed understanding of customers’ IT requests in order to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions. Assists in the technology selection process by collating information on vendors and/or products for evaluation against criteria. 

Language:

Fluency in both oral and written communication in English and Arabic.

DEADLINE FOR APPLICATIONS

Sunday, 26 May 2024 (11:59 PM Libya Standard Time).

.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

  • IT Operations Manager

    2 settimane fa

    Rome, Italia AXA Assistance Deutschland GmbH A tempo pieno

    Axa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome- Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable innovation...

  • IT Operations Manager

    4 settimane fa

    Rome, Italia AXA Group A tempo pieno

    Axa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome- Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable...

  • BOTTEGA VENETA Retail Operations Assistant

    2 settimane fa

    Rome, Italia Kering SA A tempo pieno

    BOTTEGA VENETA Retail Operations Assistant (Categoria protetta L68/99) page is loadedBOTTEGA VENETA Retail Operations Assistant (Categoria protetta L68/99)ApplylocationsMILANOtime typeFull timeposted onPosted 30+ Days Agojob requisition idR117447Summary Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the...

  • IT Service Manager

    6 giorni fa

    Rome, Italia BSolutions Group A tempo pieno

    (Associate) Web Content Project Manager – based in LuxembourgProject Manager IT - Supply Chain & Digital ApplicationsTechnical Project Manager - Health Sector - PalermoTechnical Project Manager - HR PlatformsBUSINESS ANALYST | IT PROJECT MANAGER | ANALISTA ITIT Project Manager - HR, ESG, Compliance ProjectsTechnical Project Manager / Business AnalystIT...

  • IT Own Retail Support

    2 settimane fa

    Rome, Italia Daimler Trucks North America LLC A tempo pieno

    The IT Own Retail Support position is the SPOC for all IT related activities for existing and planned Truck Own Retail premises with goal to ensure smooth IT operations and support to highly satisfied business users of Own Retail. You will be closely working with local/HQ IT Applications and IT Infrastructure team members to support local /central digital...

  • KERING OPERATIONS Customs Operations Export Specialist

    2 settimane fa

    Rome, Italia Kering A tempo pieno

    KERING OPERATIONS Customs Operations Export Specialist KERING OPERATIONS Customs Operations Export SpecialistAbout usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction,...

  • IT Manager

    2 settimane fa

    Rome, Italia Robomagister srl A tempo pieno

    We are astartupbased inReggio Emilia, Italythat creates disruptive products by combiningRoboticsandArtificial Intelligence . We are looking fortalentedinnovators inmechatronic ,electronicandsoftwareto lead thenext-genoffood appliances . IT ManagerThe Team Here at Robomagister we are passionate about Robotics, Artificial Intelligence and Food, you will become...

  • Clearing Operations Analyst

    2 settimane fa

    Rome, Italia Euronext A tempo pieno

    Clearing Operations Analyst page is loadedClearing Operations AnalystApplylocationsRome - via Tomacellitime typeFull timeposted onPosted 30+ Days Agojob requisition idR13896Key accountabilities• Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds...

  • KERING OPERATIONS Worldwide Ecommerce Operations Project Manager

    2 settimane fa

    Rome, Italia Kering A tempo pieno

    KERING OPERATIONS Worldwide Ecommerce Operations Project Manager KERING OPERATIONS Worldwide Ecommerce Operations Project ManagerAbout usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Supply Chain and Logistics function services lie at the heart of our customers’...

  • Cyber Security Operations Specialist no area

    2 settimane fa

    Rome, Italia Acg Enterprise A tempo pieno

    Dal 1979,TeamSystemsupporta i propri clienti compiendo giorno dopo giorno passi importanti nella digitalizzazione delle PMI e degli studi professionali. Innoviamo senza timore guidati dall’idea che le regole debbano essere sfidate. Incoraggiamo una cultura inclusiva in cui ogni collaboratore si senta accolto e rispettato. In ottica di potenziamento dei...

  • Operations Lead Specialist

    2 settimane fa

    Rome, Italia Manning Global AG A tempo pieno

    Job Description Our client, a leading global IT service provider, is recruiting for an Operations Lead Specialist to join their business in Italy. Requirements/Responsibilities: Responsible for Hands and Feet Support Operations for all the countries in scope Total 8 to 10 Years’ experience in the Customer Support operations and 6 to...

  • IT Manager

    1 mese fa

    Rome, Italia Verisure A tempo pieno

    Ti piacerebbe far parte della multinazionale di sicurezza numero 1 in Europa? Siamo alla ricerca di un/una IT Manager da inserire nella nostra sede di Roma. Entrare in Verisure significa avere la possibilità di lavorare in una realtà internazionale in continua crescita, attualmente formata da oltre 26.000 mila persone in 17 Paesi nel mondo, che...

  • IT Manager

    1 mese fa

    Rome, Italia Verisure Italy S R L A tempo pieno

    Ti piacerebbe far parte della multinazionale di sicurezza numero 1 in Europa? Siamo alla ricerca di un/una IT Manager da inserire nella nostra sede di Roma. Entrare in Verisure significa avere la possibilità di lavorare in una realtà internazionale in continua crescita, attualmente formata da oltre 26.000 mila persone in 17 Paesi nel mondo, che...

  • Meet Madalina: Clinical Operations Leader

    1 settimana fa

    Rome, Italia Parexel International A tempo pieno

    Meet Madalina Ciungu: Clinical Operations Leader, Italy"I am the traffic director, I get a lot of questions from team members, managers, cross-functionals and walk-ups. We work through the requests one by one to prioritize and solve them one at a time."As aClinical Operations Leader, Madalina invites people to join the wonderful and life-changing experience...

  • Associate, Clearing Operations

    2 settimane fa

    Rome, Italia Euronext A tempo pieno

    Associate, Clearing Operations page is loadedAssociate, Clearing OperationsApplylocationsRome - via Tomacellitime typeFull timeposted onPosted Yesterdayjob requisition idR13892Key accountabilities • Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds...

  • Head of IT Italy

    2 settimane fa

    Rome, Italia Viatris inc. A tempo pieno

    9145 Meda Pharma S.p.A. At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via:Access– Providing high quality trusted medicines regardless of...

  • IT-Assistant Market Access

    4 settimane fa

    Rome, Italia Daiichi Sankyo Europe A tempo pieno

    Passion for Innovation. Compassion for Patients. With over 120 years of experience and more than 17,000 employees in over 20 countries, Daiichi Sankyo is dedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world. In Europe, we focus on two areas: The goal of our Specialty Business...

  • Operations Specialist

    2 settimane fa

    Rome, Italia Terna A tempo pieno

    Start applying with LinkedIn Please wait... a.dialogApplyBtn { display: none; } Operations Specialist May 17, 2024 Terna, national transmission grid (NTG) operator, is actively engaged in the process of ecological transition and—as director of the electricity system and enabler of the energy transition —has the task of developing a...

  • Operations Specialist

    2 settimane fa

    Rome, Italia Terna A tempo pieno

    Start applying with LinkedIn Please wait... a.dialogApplyBtn { display: none; } Operations Specialist May 17, 2024 Terna, national transmission grid (NTG) operator, is actively engaged in the process of ecological transition and—as director of the electricity system and enabler of the energy transition —has the task of...

  • IT System Manager

    1 settimana fa

    Rome, Italia Ascendis Pharma AS A tempo pieno

    Are you passionate about making good applications even better? Do you have experience with ensuring alignment between business stakeholders and technical teams? If so, now is your chance to join Ascendis Pharma as our new Application Manager. Ascendis Pharma is afast-growing biopharmaceutical company with locations in Denmark, Germany, the United States, UK,...