IT Operations Manager

4 settimane fa

Rome, Italia AXA Group A tempo pieno

Axa Partners Italy is looking for an IT Operations Manager.

Contract type: permanent

Location: Rome- Zona Tiburtina

Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services.

Provide technology engineering vision, enable innovation and leverage IT trends that can create business value consistent with AXA Partners requirements and expectations.

The IT Operations manager is in charge of Service Desk and Infrastructure engineering teams and must ensure IT services under scope are run with the expected levels of performance, security and quality to reach business objectives.

Furthermore, he/she is expected to take proactively part to the Global IT Services Community defining technology solutions roadmap and developing people capabilities towards AXA Partners IT vision.

Manage operationally the delivery of BAU and Projects:

oAnticipate and deliver IT roadmap on his/her perimeter

oManage & optimize the BAU and Project budget on his/her perimeter

oHe / She validates that IT policies and procedures utilize best practices, technological standards and are efficiently documented.

oHe / She supervises the lifecycle of the technology components.

oProvide KPIs and reports on business demands and projects progression, attention / decision points

oEnsuring the excellence of solution analysis, implementation, test, deployment and rollback plans

oPreserve assets availability by implementing disaster recovery, back-up procedures, information security and control standards.

oEnsure AXA Partners’ IT Infrastructure is performing securely and efficiently within agreed metric.

oMaintain quality of service by establishing and enforcing organization standards such as Change Management, Incident and problem Management, among others

oManage external partners and oversee relationships to ensure first class IT services, ensuring suppliers provide appropriate support, but ultimate ownership, decision making and documentation is owned and overseen through the internal team.

oCreate and maintain 7*24 environment assuming strong SLA on main systems and services such as Networks, Servers, Telephony, Storage and Workplace support.

oHe / She develops objectives and strategies for the delivery of IT (both hardware and software) within the company.

oTake part in the community to develop best practices and new standards.

oCooperate with IT Global Infrastructure in the feasibility analysis for new solutions

oCooperate with financial analysts in estimating the costs and benefits of new solutions,

oCooperate with Security Information Office to ensure secure solutions

oPartnership with Application Development, BCM and ITSCM to build and run solutions that meet business expectations


Vostro Profilo

Technical skills and experience:

• +5 years of experience as an IT Operations Manager or IT Infrastructure / Service Desk Lead within an International environment

• +5 years in direct reports management

• +5 years of experience in vendor management

• Experience in IT Project management

• Experience in Service Delivery management

• Overview of existing and new technologies

• Experience in Workplace services

• IT Security knowledge and risk analysis ability

• Proven experience in defining and presenting technology solutions

• Expertise in Cloud infrastructure (PaaS, IaaS)

• Experience in IT portfolio and budget management with proven track of cost control/improvement

• Solid experience in defining implementation, deployment, test and rollback plans

• Knowledge in generating process documentation

• The ability to conduct cost/benefit analysis

• Proven experience within an ITIL Organization

• Desirable: ITIL and Project Management Certified (Prince 2, PMP, Agile)

• Valuable: CISCO, VMware, Simplivity, Azure, Avaya, Avamar experience and/or certified

Soft skills:

• Strong leadership and decision making skills

• Resilience, capacity to work in a matrix environment and changing organization (regional and non-dedicated resources)

• Excellent organization and prioritization skills

• Strong communication skills, including active listening and technical writing skills

• Ability to work under pressure, with tight deadlines and within constraints

• Mentoring and coaching abilities


About AXA
Il Gruppo AXA è leader mondiale del settore assicurativo e della gestione patrimoniale. Proteggiamo e consigliamo i nostri clienti in ogni fase della loro vita, offrendo prodotti e servizi che soddisfano le loro esigenze nei settori dell'assicurazione, della protezione personale, del risparmio e della gestione patrimoniale. AXA è il marchio assicurativo leader a livello mondiale, con oltre 100 milioni di clienti. Ci stiamo trasformando "da payer a partner" per i nostri clienti, con una forte attenzione alla prevenzione dei rischi. La nostra missione: Consentire alle persone di vivere una vita migliore. I nostri valori: Customer First, Courage, Integrity e One AXA.

About the Entity

AXA Partners è una business unit trasversale di AXA che offre un ampio ventaglio di soluzioni di servizi di assistenza, assicurazioni viaggio e protezione del credito.

Il ruolo di AXA Partners è anche quello di implementare le soluzioni innovative sviluppate dalla divisione Innovazione di AXA.

Progettiamo e forniamo soluzioni in tutto il mondo per Partner e Communities, unendo passione e competenze avanzate. Proteggiamo ciò che conta, quando è importante.
 


What We Offer
Entrando in AXA Partners, lavorerete in un'azienda responsabile, che offre una vera cultura della competenza e della diversità. Il nostro obiettivo è quello di accelerare lo sviluppo delle competenze di tutti, offrendo al contempo una retribuzione interessante e competitiva e opportunità professionali di sviluppo e di crescita. Inoltre, in AXA, lavoriamo per fare la differenza nei confronti delle persone - quando accadono cose sorprendenti e quando creiamo opportunità per una vita migliore, il sentimento di orgoglio è straordinario.

  • IT Operations Manager

    2 settimane fa

    Rome, Italia AXA Assistance Deutschland GmbH A tempo pieno

    Axa Partners Italy is looking for an IT Operations Manager. Contract type: permanent Location: Rome- Zona Tiburtina Within the IT organization of AXA Partners, the IT Operations Manager leads a team of IT professionals who plans, strategizes and manages the core Infrastructure and workplace services. Provide technology engineering vision, enable innovation...

  • IT Service Manager

    6 giorni fa

    Rome, Italia BSolutions Group A tempo pieno

    (Associate) Web Content Project Manager – based in LuxembourgProject Manager IT - Supply Chain & Digital ApplicationsTechnical Project Manager - Health Sector - PalermoTechnical Project Manager - HR PlatformsBUSINESS ANALYST | IT PROJECT MANAGER | ANALISTA ITIT Project Manager - HR, ESG, Compliance ProjectsTechnical Project Manager / Business AnalystIT...

  • IT Manager

    1 mese fa

    Rome, Italia Verisure A tempo pieno

    Ti piacerebbe far parte della multinazionale di sicurezza numero 1 in Europa? Siamo alla ricerca di un/una IT Manager da inserire nella nostra sede di Roma. Entrare in Verisure significa avere la possibilità di lavorare in una realtà internazionale in continua crescita, attualmente formata da oltre 26.000 mila persone in 17 Paesi nel mondo, che...

  • IT Manager

    1 mese fa

    Rome, Italia Verisure Italy S R L A tempo pieno

    Ti piacerebbe far parte della multinazionale di sicurezza numero 1 in Europa? Siamo alla ricerca di un/una IT Manager da inserire nella nostra sede di Roma. Entrare in Verisure significa avere la possibilità di lavorare in una realtà internazionale in continua crescita, attualmente formata da oltre 26.000 mila persone in 17 Paesi nel mondo, che...

  • IT Manager

    2 settimane fa

    Rome, Italia Robomagister srl A tempo pieno

    We are astartupbased inReggio Emilia, Italythat creates disruptive products by combiningRoboticsandArtificial Intelligence . We are looking fortalentedinnovators inmechatronic ,electronicandsoftwareto lead thenext-genoffood appliances . IT ManagerThe Team Here at Robomagister we are passionate about Robotics, Artificial Intelligence and Food, you will become...

  • IT Manager

    2 settimane fa

    Rome, Italia Michael Page International Italia S.r.l. A tempo pieno

    Azienda Il nostro cliente è un'azienda imprenditoriale italiana di produzione chimica, con Headquarter in provincia di Vicenza e un sito produttivo in US in forte ampliamento. In ottica di espansione e strutturazione processi sono alla ricerca di un IT Manager per guidare la roadmap evolutiva delle soluzioni IT, assicurando che queste ultime siano allineate...

  • KERING OPERATIONS Worldwide Ecommerce Operations Project Manager

    2 settimane fa

    Rome, Italia Kering A tempo pieno

    KERING OPERATIONS Worldwide Ecommerce Operations Project Manager KERING OPERATIONS Worldwide Ecommerce Operations Project ManagerAbout usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Supply Chain and Logistics function services lie at the heart of our customers’...

  • IT Manager

    2 settimane fa

    Rome, Italia Amanresorts International Pte Ltd A tempo pieno

    POSITION OVERVIEWThe IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. He/She supervises the implementation of our company’s computing needs. The IT Manager manages and maintains the computers, printers, Internet connections, televisions, cabling,...

  • IT System Manager

    1 settimana fa

    Rome, Italia Ascendis Pharma AS A tempo pieno

    Are you passionate about making good applications even better? Do you have experience with ensuring alignment between business stakeholders and technical teams? If so, now is your chance to join Ascendis Pharma as our new Application Manager. Ascendis Pharma is afast-growing biopharmaceutical company with locations in Denmark, Germany, the United States, UK,...

  • Operations Manager

    7 giorni fa

    Rome, Italia Guided Solutions A tempo pieno

    Global Executive Search Consultant at Guided Solutions - Global Executive Search in Medical DevicesOur client is a clinical-stage R&D company that is developing an innovative treatment for solid tumour oncology. We are looking for an experienced medical deviceOperations Managerto join the team. The main tasks of the role are in two key functional areas:...

  • Regional IT Procurement Manager

    1 settimana fa

    Rome, Italia SGS A tempo pieno

    Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employeesoperate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. The SGS Global...

  • IT Project Manager

    6 giorni fa

    Rome, Italia Transtec Services Srl A tempo pieno

    TransTec Services Srl , società di servizi e consulenza che opera nel settore ICT e dell’Innovazione tecnologica, è alla ricerca di un IT Project Manager per una delle sue aziende clienti .Stiamo cercando un IT Project Manager esperto per supervisionare un progetto infrastrutturale strutturato. Il candidato ideale avrà una solida esperienza nella...

  • Operations Manager, Italy

    1 mese fa

    Rome, Italia Welcome Pickups A tempo pieno

    About usFounded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalized, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all...

  • KERING EYEWEAR Project Manager Customer Operations

    2 settimane fa

    Rome, Italia Kering A tempo pieno

    KERING EYEWEAR Project Manager Customer Operations KERING EYEWEAR Project Manager Customer OperationsKering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two...

  • IT Manager

    1 settimana fa

    Rome, Italia Vitech Systems Group Inc A tempo pieno

    POSITION: IT Manager, New York, NY (plus sites throughout the US) DUTIES: Initiate and supervise IT projects for development and implementation of software products for the benefits insurance market in cloudbased environment. Plan project stages, manage execution and assess business implications. Lead and guide work of technical staff. Identify and resolve...

  • IT Project Manager

    2 settimane fa

    Rome, Italia Transtec Services A tempo pieno

    TransTec Services Srl, società di servizi e consulenza che opera nel settore ICT e dell’Innovazione tecnologica, è alla ricerca di un IT Project Manager per una delle sue aziende clienti.Stiamo cercando un IT Project Manager esperto per supervisionare un progetto infrastrutturale strutturato. Il candidato ideale avrà una solida esperienza nella...

  • KERING OPERATIONS Global WMS Solution Manager

    2 settimane fa

    Rome, Italia Kering A tempo pieno

    KERING OPERATIONS Global WMS Solution Manager KERING OPERATIONS Global WMS Solution ManagerAbout usKering Group Operations is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Integrated Logistics Business Unit services lie at the heart of our customers’ satisfaction, providing worldwide...

  • Operations Executive

    7 giorni fa

    Rome, Italia Quixant, Densitron, Quixant plc A tempo pieno

    We have an exciting opportunity for an Operations Executive to join the Operations team in our Las Vegas Office. Working with the Operations Manager and the Operations Team in the UK who provide customer-facing and back-office administration support to the sales function. This is a varied and dynamic role in a fast-growing multinational public company. The...

  • IT Operations Assistant SC5

    2 settimane fa

    Rome, Italia World Food Programme A tempo pieno

    . WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief,...

  • Operations Manager, Rome

    1 settimana fa

    Rome, Italia LimeBike A tempo pieno

    Rome, ItalyOperations – Ops Management /Full-time - Salary /HybridLime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million...