Restaurant Host

2 mesi fa

Florence, Italia Collegio alla Querce A tempo pieno
Job Description

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

  • Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.
  • Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
  • Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
  • Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
  • Maintain cleanliness, sanitation, and organization of the host station and assigned work areas.
  • Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
  • Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
  • Resolve guest complaints promptly to ensure satisfaction.
  • Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
  • Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality, preferably in a high-end setting.
  • Strong communication skills, positive attitude, and the ability to speak and write in English fluently.


Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

  • Restaurant Host

    1 mese fa

    Florence, Italia Collegio alla Querce A tempo pieno

    Company DescriptionCollegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands...

  • Restaurant Host/Cashier

    2 mesi fa

    Florence, Toscana, Italia LaRosa's A tempo pieno

    Job Summary:As a key member of our team, you will be responsible for providing exceptional customer service to our guests. This includes greeting and serving guests from the front counter and/or greeting guests at the door in a friendly manner.Essential Duties and Responsibilities:• Take orders from guests and accurately ring out dining or carry out...

  • Cashier/Host - LaRosa's Florence

    6 mesi fa

    Florence, Italia LaRosa's A tempo pieno

    Job Summary: Greets and serves the needs of each guest from the front counter and/or greets guests at the door in a friendly manner. Seats and presents menus to guests cordially, professionally and in a timely manner. Essential Duties and Responsibilities: ·Takes carry out orders from guests ·Accurately rings out dining or carry out tickets ...

  • Bartender - F&B Host

    1 mese fa

    Florence, Italia The Social Hub A tempo pieno

    Come reimagine hospitality with us as our new super host of our Florence location! Your Mission Should You Choose To Accept It…As our Community Host, you'll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you're providing a flawless welcome and check in, awesome service in our...

  • Bartender - F&B Host

    4 settimane fa

    Florence, Italia The Social Hub Group A tempo pieno

    Come reimagine hospitality with us as our new super host of our Florence location!Your Mission Should You Choose To Accept It…As our Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in...

  • Culinary Host

    1 mese fa

    Florence, Toscana, Italia Lungarno Collection A tempo pieno

    Caffè dell'Oro is seeking a Chef de Rang to join our team of professionals. Our mission is to provide exceptional service and create memorable experiences for our guests. We are looking for a talented individual with a passion for delivering impeccable service, combining spontaneity and personalization. Previous experience in similar positions and a...

  • Food & Beverage - Host/ Bus Person

    3 giorni fa

    Florence, Italia Threeriverscasino A tempo pieno

    DescriptionThe Bus Person/Host is responsible for greeting, seating, efficiently cleaning tables, resetting tables and assisting in providing excellent guest service to the needs of Blue Bills guests.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESPolitely and courteously greet guests entering the restaurant.Ensures dining areas are clean and sanitary.Prepares...

  • Florence Front of House Host

    2 giorni fa

    Florence, Toscana, Italia The Social Hub A tempo pieno

    Be the Face of Our Florence LocationCome be part of a dynamic, multi-national company that's redefining hospitality. As our new Night Receptionist, you'll be the first point of contact for our guests and will play a crucial role in ensuring they have an unforgettable experience.We're not just another hotel – we're a game-changing innovator challenging...