Service Desk Specialist
7 mesi fa
R-Store spa è un rivenditore Apple leader che sviluppa e commercializza hardware, software e servizi per la clientela Consumer, Business oltre che per l’Education e la Pubblica Amministrazione.
Descrizione dell’offerta lavorativa:
Nel contesto di accoglienza, assistenza e gestione dei clienti e delle procedure di assistenza tecnica e del supporto alla risoluzione di problemi legati all'uso dei dispositvi Apple cerchiamo, per la sede di Napoli, un Service Desk Specialist che si occuperà di:
Il Professionista ideale presenta le seguenti caratteristiche:
Almeno 1-2 anni di esperienza nella customer relation. Uso e interesse per i dispositivi Apple e dell’ecosistema. Buona conoscenza della lingua inglese. Buona padronanza del pacchetto Office. Spiccate capacità di relazione e di gestione dello stress. Disponibilitò a turnazione. Precisione e attenzione alla gestione dei dati e delle informazioni. Teamworking. Proattività. Resilienza.Cosa offriamo:
Inserimento nel mondo Apple e relazioni con la multinazionale americana, ambiente stimolante in un'azienda in crescita, attività lavorativa sfidante e formativa, retribuzione e inquadramento a tempo determinato, con successiva stabilizzazione, e coerenti con le capacità del candidato.
L’offerta è aperta anche a persone appartenenti alle categorie protette, iscritte o iscrivibili al collocamento mirato ( L.68/99 “Norme per il diritto al lavoro dei disabili” e successive modifiche e integrazioni).
Il presente annuncio è rivolto all’uno ed all’altro sesso ai sensi della Legge 903/77, non ci sono limiti di età né di nazionalità.
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