Human Resources Officer

6 giorni fa

Rome, Italia FAO A tempo pieno

Reporting Lines


The Human Resources Officer (Staff Wellbeing and Programme Support) reports to the Senior Human Resources Officer supervising the Social Security Branch, CSHS.

Technical Focus
Monitoring, review and coordination of the staff wellbeing HR-related initiatives and programme to ensure the cross-cutting programmes are implemented related to the HR policies, procedures, social security benefits and mental health strategy as applicable to FAO workforce. Contribution to HR wellbeing initiatives and productivity enhancement, conducting research and analysis, coordinating emergency response and support, serving as an HR wellbeing focal point, managing communication and outreach efforts, engaging stakeholders and mobilizing resources.

Key Results
The provision of human resource services to management and staff.

Key Functions
• Plans and delivers services in designated human resource field(s).
• Consults with 'designated business partners' on specific HR requests, issues and problems and provides advice, policy interpretations and options on how to proceed.
• Analyses and researches requirements, information, data, statistics and/or trends for the preparation of plans, strategies, reports, policies and/or other products.
• Reviews ongoing service delivery, related policies, procedures, systems to recommend changes, develop proposals and coordinate updates/revisions.
• Collaborates in the development of information/training materials and products to increase understanding of HR services and policies, promote capacity development and facilitate change across the Organization.
• Researches and provides information to management and staff to resolve problems and/or reach agreement on various issues.
• Leads short-term work groups and participates on Organization-wide committees and working groups.

Specific Functions
• Supports monitoring and coordination of the day-to-day activities of the HR wellbeing initiatives and contributes to the programmes to improve productivity, efficiency and quality of service delivery and contributes to the implementation of new or modified policies, developments, projects and workflows.
• Conducts research into emerging trends, issues and best practices related to HR staff wellbeing initiatives, cross-cutting social security benefit and entitlement matters within and outside of the UN common system.
• Reviews and updates FAO's administrative framework related to social security and wellbeing and coordinates HR related functions to support the implementation of organizational staff wellbeing policies.
• Supports the implementation of the FAO Human Resources Personnel Support Plan during emergencies and crises, establishes the Family Focal Points (FFPs) network in FAO Regional and Decentralized Offices, facilitates to capacity building of FFPs and coordinates the duty of care for critical incident responses from the Human Resources Division.
• Provides practical and technical support for the implementation processes related to human resources social security and staff wellbeing at FAO, including collaboration with partners within the UN common system or external service providers.
• Supports annual FAO wellbeing events at headquarters in collaboration with the Health Services and co-leads any outreach wellbeing events in FAO Regional and Country Offices.
• Analyses and assesses escalated complaints pertaining to social security benefit claims with service providers in accordance with the internal administrative framework.
• Supports FAO's initiatives derived from inter-agency platforms and working groups.
• Acts as HR focal point for the employee wellbeing related working group or committee and liaises with various stakeholders on system and business process improvement.
• Provides analytical support to various committees and corporate initiatives on issues related to staff wellbeing.
• Supports various HR teams in implementing the mental health and wellbeing strategy.
• Monitors processes, conducts periodic external evaluations and contributes to the development of new tools and learning resources.
• Supports the oversight of projects, including communication and knowledge sharing initiatives (such as newsletters, social media presence, digital content development, case study development, etc.).
• Supports outreach initiatives communication and awareness of social security -related tasks functions across the Organization and in collaboration with other internal stakeholders or UN agencies.
• Supports the Senior HR Officer in engaging the necessary leadership support, champions and partners to maintain momentum for successful HR initiatives regarding the implementation of the employee wellbeing strategy; this includes securing the necessary resources to address any constraints encountered during the programme implementation.
• Performs other duties as required.

______________________________________________________________________________________________________
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements
• Advanced university degree in business administration, human resources management, law and finance or other related fields.
• Five years of relevant experience in administration, legal or human resources management, including relevant experience in one or more of the following areas: staff wellbeing, programme management, HR entitlement and benefits, HR communication and outreach, medical insurance or HR social security related matters.
• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).

Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, and particularly in field positions is desirable.
• Extent and relevance of experience in staff wellbeing, programme management, HR entitlement and benefits, HR communication and outreach, medical insurance or HR social security related matters.
• Extent and relevance of experience in the application of programme management at the international level is desirable.
• Extent and relevance of experience in project management of system change/improvement programs is desirable.
• Extent and relevance of experience in drafting clearly and concisely reports and policy papers.

_________________________________________________________________

FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

_________________________________________________________________

GENERAL INFORMATION Extension of fixed term appointments is based on certification of performance and availability of funds FAO reserves the right not to make an appointment. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. 

CONDITIONS OF SERVICE

A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link:
Other benefits, subject to eligibility, include:
• Dependency allowances
• Rental subsidy
• Education grant for children
• Home leave travel
• 30 working days of annual leave per year
• Pension fund entitlements under the UN Joint Staff Pension Fund
• International health insurance; optional life insurance
• Disability protection FAO encourages a positive workplace culture to increase inclusivity and diversity within its workforce. FAO applies measures in which all staff members contribute equally and in full to the work and development of the Organization. This includes: 
• elements of family-friendly policies
• flexible working arrangements
• standards of conduct.
_________________________________________________________________________________________________ ______________________________________________________________________________________________________

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