Application Support Analyst
8 mesi fa
Your responsibilities
Manage and optimize existing and new application functions; Ensure the optimal use of the application by the end-users; Monitor and control the quality of datasets on a daily basis; Be point of contact for the end-users and handle system issues; Perform incident management; Configure and test functionalities; Support the team in defining and analyzing user requirements; Develop and maintain functional documentation; Perform user training.Your skills, experience, and qualifications
Bs or Ms in a financial or technical related field is preferred; year's experience in a similar role in fintech field; Basic knowledge of SQL language; Client-focus attitude; Team player with solid communication and presentation skills; Strong analytical and problem solving skills; Ability to manage pressure; Good written and oral communication skills of English and Italian languages; EU Work Permit; Willingness to work shifts; Availability to work on weekends.-
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