Certification Senior Training Consultant

4 mesi fa

Rome, Italia RINA A tempo pieno

RINA is currently recruiting for a Certification Senior Training Consultant  to join its office in Rome, Italywithin the Value Chain, Quality and Sustainability Product Management Division.

Mission

The experienced Senior Certification Training Consultant is responsible for mapping out training plans, designing and developing training programs (both open and in-house), and ensuring effective delivery through various training methods.
#LI-MB4

Key Accountabilities

'1. Training Program Development:
- Design and develop certification training programs, considering various methods such as virtual, simulated, mentoring, on-the-job training, and professional development classes.
- Choose appropriate training methods based on specific cases and organizational needs.
2. Training Needs Assessment:
- Conduct organization-wide training needs assessments to identify skills or knowledge gaps.
- Develop strategies to address identified gaps through targeted training initiatives.
3. Client Acquisition and Relationship Management:
- Prospect for new clients through networking, cold calling, advertising, and other means.
- Develop and maintain relationships with new and existing clients.
- Set training targets and provide ongoing support to improve client relationships.
4. Training Development:
- Contribute to the development of Certification Training Services, with a focus on the mass market and innovative products/services
5. Market Research and Analysis:
- Provide information on customers, competitors, opportunities, tenders, etc., to implement specific services meeting customer expectations and market developments in cooperation with the Marketing Function.
- Identify trends and contribute to strategic planning in cooperation with the Marketing Function.
6. Customer Relationship Management:
- Manage customer relationships and lead generation, aligning services with strategic objectives.
- Present new solutions and services to existing clients to foster growth and retention.
7. Coordination and Administration:
- Work with technical staff and other internal/external parties to meet customer and specific training needs.
- Manage scheduling, organization, qualification of tutors, preparation of training materials, and handle administrative issues.
- Gather feedback from trainers and trainees after each educational session.
8. Database Maintenance and Facilities Management:
- Maintain an updated curriculum database and training records.
- Host train-the-trainer sessions for internal subject matter experts.
- Manage and maintain in-house training facilities and equipment.
9. Continuous Improvement:
- Stay informed about new training methods and recommend improvements to enhance training effectiveness.

Education

Bachelor’s Degree in Economics or Education Sciences

Requirements

Fluent in Italian/English Proven experience in designing and delivering certification training programs. Knowledge of market trends and industry best practices. MS-Office advanced

Competencies

ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way BUILD NETWORK - Forge trust relationships, across departments, and outside the organization CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyone's opinion into account and remain open to diversity MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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