Sales Operations Specialist

6 mesi fa

Milan, Italia Casavo A tempo pieno

About us

Casavo is the European PropTech company that uses technology to simplify the real estate market. Thanks to its next-generation digital platform, Casavo matches home sellers’ needs with home buyers’ desires and offers a simple and transparent end-to-end experience. 

The company offers a variety of personalized services for both home sellers and home buyers and has developed an inclusive model towards real estate stakeholders such as brokers, contractors and banks. 

Founded in by Giorgio Tinacci, Casavo currently operates in Italy, Spain and France.

For more information, visit

What will you do?

The Sales Operations Specialist plays a crucial role in overseeing and enhancing the performance of Independent Real Estate Consultants (IRECs) and Partner Brokers in selling the Casavo marketplace portfolio of homes.

Key responsibilities include:

Monitor and assess the activities and performance of IRECs and Partner Brokers to meet i) top in class customer experience for our buyers and ii) home sales volumes in line with target

Manage the onboarding process for IRECs and Partner Brokers with allocation of sales mandates and monitoring they are managed in line with Casavo guidelines

Facilitate a seamless handover of mandates from the marketplace success (acquisition) team to the IREC workforce.

Define the sales plan for each home, setting time to market, start of visits and the commercialization levers including the off-market;

Support IRECs and Partner Brokers in commercialization preparation, marketing material creation, photo collection and property advertisement. If necessary, directly engage in such activities to ensure target Time fo List (TTL)

Define, if necessary, tactical sales levers to implement based on the home dismissal planning and the feedback received from IRECs or Partner Brokers.

Conduct recurring analyses on available inventory to ensure accurate sales forecasting.

Support IRECs and Partner Brokers in offer-related activities, from collection to acceptance.

Supervise closing activities performed by IREC and Partner Brokers.

Ensure the collection of brokerage fees from sellers and buyers in accordance with agreed commercial conditions and general policies.

Assist the Marketplace Ops Managers in updating sales planning and forecasting based on market feedback.

This role offers a unique opportunity to contribute to the success of the Casavo Marketplace by optimizing operations, collaborating with a dynamic team, and ensuring a seamless experience for real estate consultants and partners. If you are a proactive and results-driven professional with a passion for real estate, we invite you to join our team and make a significant impact in the evolving landscape of property transactions.

Key qualifications for the role

Rounded analytical and data driven approach;

Excellent communication and negotiation skills;

Strong problem-solving and entrepreneurial aptitude;

Strong organizational skills;

Italian and English fluency.

Plus

Experience in Real Estate asset commercialization and analysis

Company Values

Our culture is characterized by a strong sense of entrepreneurship. We empower each member of our team to own their work and actively contribute to the company's success according to the following values:

Focus on customers: Egoless, Change, Entrepreneurial

Drive to innovate: Ownership, Result-Oriented, Fast-driven, Extra-mile

Learn to adapt: Collaborative, Radical Honesty, True

At Casavo, we strongly believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Casavo is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, and inclusion in the workplace. 

Benefit & Perks

We have built up four benefit pillars to make your life easier as a Casavo employee

Financial 

Welfare Policy that enables employees to receive a social welfare credit to spend for private activities

Reward Policy on top of employee’s salary

Learning & Development: half day weekly as a “study day” and a training budget ( euro per year) 

Physical

6 Pillow Days per year that we can use as a Sick Leave without showing any protocol number

Emotional 

Birthday Off to be used during your birthday month

Mindfulness Journey

Social

Smart Working Policy remote friendly

Learn moments to share knowledge and experiences

Corporate Social Responsibility Days in which, during wor

king hours, employees engage in voluntary activities;

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