Air Logistics Customer Care Trainee

1 mese fa


Province of Ancona, Italia Kuehne+Nagel A tempo pieno
Air Logistics Customer Care Trainee

Ancona, Ancona, Italy | Studenten & Absolventen | Vollzeit | req121695

Air Logistics Customer Care is part of a team in the Customer Care Center responsible for coordinating transport activities

Your Role Stage Level for CCL daily jobDeal with customer onboarding and implementation to ensure to transfer customer requirements into KN systems so that Operational Care & Global Services are clearly informed about deliverables Qualify customer inquiries and provide quotations within corporate guidelines for pricing, up-selling, and requisite follow up and closure Your Responsibilities

Manage the monitoring of customer shipments in order to provide with proactive updates to customers and with problem solving (by collaborating with other stake-holders) in anticipation of a customer complaint

Your Skills and Experiences
  • Great analytic and organization skills
  • Good knowledge of English
  • Persuasive



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