Operations Manager

2 settimane fa

Milan, Italia Euronet – EFT Segment A tempo pieno

Euronet EFT Segment seeks to employ a high caliber Operations Manager whose primary focus will be to ensure industry leading uptime and further development of our independent ATM network across Italy, by maximizing and managing internal and external resources.

KEY RESPONSIBILITIES

  • Manage the company’s different service providers that are required to support the ATM network on a daily basis. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installation, etc.  
  • Coordinate with Euronet centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments.
  • Lead the coordination of Euronet resources to resolve potential incidents.
  • Manage and maintain inventory of ATMs and sites in the company’s databases.
  • Provide operational risk management.
  • Manage the country's budgetary forecasting for operations, H/W and S/W.

Requirements

GENERAL REQUIREMENTS

  • University degree with Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • Minimum 10 years of experience in the Operations or Information Technology functions, currently holding a Supervisory position.
  • Prior experience must show a proven track record in Operations or Information Technology in such sectors, as banking, financial services, telecommunications or retail.
  • Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
  • Proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
  • Flexibility and readiness to travel frequently across the country.
  • Must have legal right to work in the EU.
  • Applications must be submitted in English.

COMPETENCIES

  • Strong interpersonal skills with an orientation towards customer service.
  • Analytical and problem solving skills (highly geared towards problems solving). 
  • Focus and dedication in delivering quality.
  • Self-motivated and results-orientated.

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