Key Account Specialist GKA

5 mesi fa


Genoa, Italia Ocean Network Express A tempo pieno

JOB PURPOSE

As Key Account Specialist you are the  contract  owner for key accounts either within a defined scope (segment / industry / geography) or for named key accounts.

You safeguard the delivery of the premium  assistance  we wish to consistently provide to our Key Accounts
by executing services per contracts and providing efficient solutions proactively, thereby meeting ONE's service KPIs. 

You act as escalation point for cases that cannot be resolved by our Customer Care team. 

You support Key Account Executives by providing insights into  Customer  performance,  cargo  quality as well as other valuable data.

REQUIRED SKILLS & COMPETENCES

Strong communication 
Fluent english
IT skills 
Negotiation 
Team player

WHY US?

ONE Italy offers a market based salary , lunch vouchers and a pension fund.

You'll also have the opportunity to work in a dynamic environment fuelled by innovation and continuous improvement.

Ready to join our team? Apply today



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