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Experience Process Associate Manager

4 mesi fa

Milan, Italia Sisal A tempo pieno

About us:

Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee.

Sisal is now part of , the world’s largest online sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment.

What you’ll do:

  • You will be part of the Gaming e Cross Area Interaction Design Team

  • You will have the opportunity to be involved in the design of engaging, usable and consistent customer experiences for multiple projects

  • You will work alongside Business Owners, Project Managers, Functional Analysts, Developers and with other Experience Design Team members (other designers, researchers, service designers, analysts etc.) to ensure effective collaboration and engagement of all Experience design teams

  • You will be responsible  of planning and monitoring projects of the whole Experience Design area, defining clear project plans established in collaboration with all teams, monitoring their progress, identifying possible risks and sharing possible mitigation strategies with managers.

  • You will organise project kickoffs within the Experience Design area and maintain the shared planning board

  • You will monitor and support the teams in the accounting of hours worked

  • You will support the teams in the management of transversal projects affecting several teams within the Experience design area in order to have consistent and shared planning that can be exported to the project boards with the other company functions

  • You will be the project reference point for Demand and IT by participating in the project SAL, keeping IXD teams aligned and involving them when necessary

  • You will ensure that the teams have the tools and resources they need to do their job properly (e.g. access to test environments, utilities, etc.)

Who you are:

  • You have at least 3/5 years of experience in  a structured/international context as consultancy firm or big companies (i.e. Telco, Media, Bank, Utilities) as PM/PMO/Demand with focus on Digital/Online complex projects, projects planning/governance, management  of medium/high complexity of suppliers and stakeholders, Requirements and priorities definition, working with both corporate and IT teams;

  • You have a degree in Engineering, Science, Economics;

  • You have excellent knowledge of project management and governance, requirements definition and rationalization, planning and budgeting process, stakeholders management;

  • You are proactive and organized, with ability estimate and plan your activities according to the priorities of the projects you follow

  • You are proficient in English and Italian, both spoken and written;

  • You’re passionate, empathetic and a team player

Preferrably, you also have:

  • Experience with Data and Analytics

  • Basic knowledge of frontend/cms development logics

  • Previous experience in IT project ad project manage, functional analyst or technical analyst;

  • Basic knowledge of  Tools and platforms for the corporate functions (i.e. Workday, Oracle Hyperion, SAP,…), Service Now, frontend/cms development logics, Technical software architecture and infrastructure.

What we offer you/you can expect from us:

  • Permanent contract;

  • Hybrid work;

  • An inclusive place to work;

  • Company-Owned Devices: laptop and business mobile phone;

  • Meal Allowance;

  • Supplemental Health Insurance.

Looking for a role that can support your learning and career goals: 

  • Psychological well-being: online meditation courses, medical online service, counselling service thanks to the support of certified psychologists and coaches; 

  • Continuous learning for soft and hard skills (es. learning platform; managerial learning to be fully exploited thanks to FlexiLearning, which allows you to dedicate at least 4 hours per month for your professional growth);

  • Support for parents, children and financial aid for mothers; 

  • Volunteering during your working hours. 

 

Equal Opportunity  

Sisal is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of sex, age, culture, religion, ethnicity, sexual orientation, gender identity and expression. 

Location: Italy, Milan, Via Ugo Bassi, 6