Lavori attuali relativi a CONCIERGE - Palazzo Cordusio a Gran Melia' Hotel - Milano - Melia Hotels International
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Customer Service Ambassador
3 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob Summary: We are seeking an expert Concierge to join our team at Palazzo Cordusio A Gran Melia' Hotel. As a key member of our Guest Experience department, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.Key Responsibilities:Receive and manage customer requests in a timely and...
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Waiter - Gran Melià Hotel Palazzo Cordusio Milano
4 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob Title: Waiter - Gran Melià Hotel Palazzo Cordusio MilanoAt Meliá Hotels International, we are seeking a skilled and enthusiastic Waiter to join our team at the Gran Melià Hotel Palazzo Cordusio Milano. As a Waiter, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key...
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Waiter - Gran Melià Hotel Palazzo Cordusio Milano
3 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob Title: Waiter - Gran Melià Hotel Palazzo Cordusio MilanoAt Meliá Hotels International, we are seeking a skilled and enthusiastic Waiter to join our team at the Gran Melià Hotel Palazzo Cordusio Milano. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key...
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Reservations Manager
4 mesi fa
Milano, Italia Melia Hotels International A tempo pieno**_“Il mondo è tuo con Meliá”_** Unirsi a Meliá significa intraprendere un viaggio senza frontiere, perché le possibilità di crescita e formazione qui sono infinite. Significa essere consapevoli che il mondo è tuo e che avrai la possibilità di lavorare in molti paesi. E tutto ciò, sentendo di essere parte di una grande famiglia. È la certezza...
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Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob Title: Waiter - Gran Melià Hotel Palazzo Cordusio MilanoAt Meliá Hotels International, we are seeking a skilled and enthusiastic Waiter to join our team at the Gran Melià Hotel Palazzo Cordusio Milano. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key...
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Concierge - Luxury Hotel Ambassador
7 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoUnlock the Art of Exceptional ServiceMeliá Hotels International is seeking a skilled Concierge to join our team at Palazzo Cordusio a Gran Melia' Hotel. As a key member of our Guest Experience department, you will be responsible for delivering personalized services and products to our discerning guests.Key Responsibilities:Manage guest requests with...
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Concierge - Luxury Hotel Ambassador
1 settimana fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoWelcome to Meliá Hotels InternationalWe are seeking a highly skilled and experienced Concierge to join our team at Palazzo Cordusio a Gran Melia Hotel. As a Concierge, you will be responsible for providing exceptional guest services and creating unforgettable experiences for our valued customers.Key Responsibilities:Manage guest requests and provide...
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Reservations Manager
5 mesi fa
Milano, Italia Melia Hotels International A tempo pieno**_“Il mondo è tuo con Meliá”_** Unirsi a Meliá significa intraprendere un viaggio senza frontiere, perché le possibilità di crescita e formazione qui sono infinite. Significa essere consapevoli che il mondo è tuo e che avrai la possibilità di lavorare in molti paesi. E tutto ciò, sentendo di essere parte di una grande famiglia. È la certezza...
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Restaurant Manager
4 settimane fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoRESTAURANT MANAGER - GRAN MELIA' PALAZZO CORDUSIO Area: Food & Beverage Location: Milano, IT "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.It is knowing that the world is yours and that you can work in many countries.And all with the feeling that...
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Restaurant Manager
4 settimane fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoRESTAURANT MANAGER - GRAN MELIA' PALAZZO CORDUSIO Area: Food & BeverageLocation: Milano, IT"The world is yours with Meliá"Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you...
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Milano, Italia Melia Hotels International A tempo pieno**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
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Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob SummaryMeliá Hotels International is seeking a skilled Waiter to join our team at the Gran Melià Hotel Palazzo Cordusio Milano. As a Waiter, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key ResponsibilitiesProvide attentive and courteous service to guests, ensuring...
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Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob SummaryMeliá Hotels International is seeking a skilled and customer-focused Waiter to join our team at the Gran Melià Hotel Palazzo Cordusio Milano. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to...
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Room Service Supervisor
4 settimane fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoROOM SERVICE SUPERVISOR - GRAN MELIA HOTEL PALAZZO CORDUSIO Area: Food & Beverage Location: Milano, IT "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.It is knowing that the world is yours and that you can work in many countries.And all with the...
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Room Service Supervisor
4 settimane fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoROOM SERVICE SUPERVISOR - GRAN MELIA HOTEL PALAZZO CORDUSIO Area: Food & BeverageLocation: Milano, IT"The world is yours with Meliá"Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the...
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Restaurant Supervisor
1 mese fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoRESTAURANT SUPERVISOR - GRAN MELIA PALAZZO CORDUSIO Area: Food & Beverage Location: Milano, IT "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling...
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Restaurant Supervisor
1 mese fa
Milano, Italia Melia Hotels International S.A.(Meliá) A tempo pienoRESTAURANT SUPERVISOR - GRAN MELIA PALAZZO CORDUSIO Area: Food Beverage Location: Milano, IT "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.It is knowing that the world is yours and that you can work in many countries.And all with the feeling that...
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Milano, Italia Meliá Hotels International A tempo pienoThe Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction. OPERATIONS Comply with the strategy of experiences in the destination,...
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Chef de Partie Night
2 mesi fa
Milano, Italia Melia Hotels International A tempo pieno**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
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Milano, Lombardia, Italia Melia Hotels International A tempo pienoThe Meliá WayAt Meliá Hotels International, we are committed to excellence in every aspect of our business. As a Sales Manager for Palazzo Cordusio Gran Melià Milano, you will be responsible for driving sales growth and revenue for our luxury hotel.Key Responsibilities:Develop and execute sales strategies to achieve revenue targetsBuild and maintain...
CONCIERGE - Palazzo Cordusio a Gran Melia' Hotel
4 mesi fa
“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you 😉
The Concierge, as an expert prescriber and authentic ambassador of the destination, is responsible for receiving and managing customer requests, always providing them with unique and personalised services and products and committing to achieving excellence in customer satisfaction.
OPERATIONS
- Comply with the strategy of experiences in the destination, offering customers unique services and products according to their preferences.
- Efficiently manage all guest requests, applying upselling and cross-selling techniques to optimise the hotel's extra revenues, committing to achieving total guest satisfaction.
- Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
- Manage customer incidents, following the established protocols.
- Comply with the attributes, standards and manuals applicable to their department.
- Efficiently use the different customer experience management tools. Be aware of the Voice of the Customer results, complying with the defined improvement plans.
- Comply with the Sensory Architecture defined for their area.
- Verify material orders following the set product guidelines, for better optimisation of economic resources.
HEALTH & SAFETY// HEALTHY WORKPLACE
- Be knowledgeable of the hotel’s evacuation plan.
- Be knowledgeable of the personal protective equipment and use it correctly.
- Be knowledgeable of the methods, work procedures and risks inherent to their activity.
- Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.
EDUCATION AND TRAINING: Training in Tourism, social sciences, PR, or similar.
LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset.
SPECIFIC KNOWLEDGE: · Knowledge of hotel management tools. · Excellent knowledge of the destination. · Command of the Office 365 package. · Knowledge of hotel operations · Vocation for service. · High orientation to the luxury segment. · Ability to work in a team. · Communication skills. · Problem-solver.· Organisation and planning. · Proactivity and Innovation. · Attention to detail.
EXPERIENCE: External: 2 years in a similar position in the hospitality industry. Internal: At least 1 year of experience in the Guest Experience department or other customer-facing department.
At Meliá we are all VIP 🌟
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be “Very Inspiring People“, follow us on:
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