Sales Support Service

2 mesi fa

Trezzano Sul Naviglio, Italia Trane Technologies A tempo pieno
At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summaryï¼
The Sales Support Service is responsible for maximizing customer and order acquisition in line with company strategy with an overall responsibility for managing the day-to-day operation of the quotation process from initial contact to Project Fulfillment handover in addition to technical issue resolution for internal/external customers

Responsibilities: 

  • Ensures all incoming inquiries are qualified, assessed, prioritized, and scheduled, customer dates are achieved, and Customer/SE is updated on any changes or alternatives to their expectations
  • Ensures all solutions and services are selected & quoted to an optimum and competitive standard
  • Ensures all incoming orders are technically validated and handed over to the administrative team in an acceptable time frame
  • Ensures pricing and margins are in full compliance with required authorizations
  • Adds value wherever possible, suggesting solutions and up-selling range of products & services
  • Ensures close communication/liaison with sales engineers on all quotations
  • Identifies & generates potential sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
  • Presents the proposal to the customer & follows up
  • Develops, evaluates, and discusses possible solutions with customer and sales engineer
  • Continuously assesses need and trains team on processes & tools updates

 

Other responsibilities: 

  • Encourages customer growth and loyalty to the company through continuous support and customer service.
  • Performs accordingly to company strategy in terms of vertical markets, product mix and selling level
  • Prepares reports as and when needed
  • Actively participates in teamwork for various projects
  • Helps keep customer data base updated
  • Implements local business standards

Qualifications:

Degree in Engineering, preferably Thermodynamics / Mechanics or equivalent.
First professional experiences (1-2 yrs), preferable
Should have knowledge of the fundamental concepts of heating, ventilating, air conditioning & HVAC systems, preferable
Willing to increase technical knowledge and available to travel, occasionally
Computer skills: Essential MS Office (Word, Excel, PowerPoint);
Languages: Italian, good in English.
Communication skills and ability to cooperate with different groups (e.g. customers, clients, etc.)
Sales & Customer oriented skills. Working within the team.
Detailed oriented & very well organized.

 

What We Offer:

  • Competitive compensation package                                                                                                                                                                                                                            
  • Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.                     
  • Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts                                                                                                                                                 
  • Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program             
  • Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.                                                         
  • Meal vouchers: Receive meal vouchers to enhance your work-life balance.     
  • Hybrid work arrangement     

 


We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

  • Sales Support Service

    3 mesi fa

    Trezzano sul Naviglio, Italia Trane Technologies A tempo pieno

    At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...

  • Sales Support Service

    1 mese fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Sales Support Service Representative

    2 settimane fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    Job Summary:The Sales Support Service Representative will be responsible for maximizing customer and order acquisition in line with company strategy. This role will manage the day-to-day operation of the quotation process from initial contact to project fulfillment handover, as well as technical issue resolution for internal and external customers.Key...

  • Sales Support Service

    4 mesi fa

    Trezzano Sul Naviglio, Italia Trane Technologies A tempo pieno

    ： The Sales Support Service is responsible for maximizing customer and order acquisition in line with company strategy with an overall responsibility for managing the day-to-day operation of the quotation process from initial contact to Project Fulfillment handover in addition to technical issue resolution for internal/external customers ...

  • Marketing Analyst

    2 mesi fa

    Trezzano sul Naviglio, Italia International Flavors & Fragrances A tempo pieno

    Job Description Are you passionate about brands and scents? Then you might be interested in a role as Marketing Analyst & Sales support and become part of our team in Milan. JOB DESCRIPTION As Marketing Analyst you contribute to IFF business by partnering with the local commercial team and regional marketing team to generate local category...

  • Técnico Service After Sales

    4 mesi fa

    Cernusco sul Naviglio, Italia Ali Spa A tempo pieno

    Ali agenzia per il lavoro di Garbagnate Milanese ricerca un Tecnico Service After Sales esperto e qualificato per ottima realtà di Cernusco sul Naviglio. Responsabilità: - Effettuare riparazioni e manutenzioni, sia ordinarie che straordinarie, presso i clienti utilizzando il furgone aziendale. - Possedere conoscenze elettrotecniche, idrauliche e di...

  • Service Operations Coordinator

    2 settimane fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    Trane Technologies is seeking a Service Operations Coordinator to oversee the operational activities in the service department. This role is pivotal in planning, organizing, and managing the efforts of our Service Technicians. The primary objective is to effectively coordinate service maintenance contracts and repair tasks, ensuring that all necessary...

  • Service Operations Coordinator

    2 settimane fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    Trane Technologies is seeking a Service Operations Coordinator to oversee the planning, organization, and management of operational resources, particularly our Service Technicians. This role is crucial for coordinating service maintenance contracts and repair tasks, ensuring the acquisition of necessary labor and materials while adhering to budgetary...

  • Service Deployer

    2 mesi fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Rif. 00 - Field Service Technician

    3 mesi fa

    Trezzano sul Naviglio, Italia ADHR Group S.p.A. A tempo pieno

    Il nostro Cliente è una storica azienda del territorio, che rivende macchinari industriali. Attualmente stiamo ricercando un: **TECNICO SERVICE** Nello specifico si occuperà di: - Installazione, collaudo e regolazione dei macchinari presso Clienti - Supporto al Cliente in loco, in termini di assistenza, consulenza e formazione técnica al fine di...

  • Stage Area Service

    3 settimane fa

    Trezzano sul Naviglio, Italia Jungheinrich Italiana Srl A tempo pieno

    Per la filiale di Trezzano sul Naviglio (MI)** **ricerchiamo una persona da inserire in **stage **a supporto del progetto di migrazione dei contratti di vendita e dell’area front office del Service di filiale. Il progetto di tirocinio prevede una formazione mirata alla conoscenza di struttura e di processo di un contesto multinazionale, acquisizione e...

  • Customer Service

    3 settimane fa

    Trezzano sul Naviglio, Italia S.I.I.T. A tempo pieno

    **Job Information**: Job type: Full Time Salary: Negotiable Publish date: 04 Sep 2024 Expire in: 1 month La risorsa sarà inserita nell’ambito del Customer Service, all’interno della funzione Supply Chain, a diretto riporto della responsabile. Il contesto produttivo è una realtà chimico-farmaceutica, operante su mercato internazionale. Si occuperà...

  • Impiegata Back Office Commerciale

    3 mesi fa

    Trezzano sul Naviglio, Italia Vetropack Holding A tempo pieno

    **Località**: Trezzano sul Naviglio, IT **Struttura**: Vetropack Italia S.r.l. **Livello di esperienza**: Professionisti Il Gruppo Vetropack è uno dei principali produttori europei di vetro da imballaggio. Con un totale di oltre 4000 dipendenti, gestisce vetrerie in Svizzera, Austria, Repubblica Ceca, Croazia, Slovacchia, Ucraina, Italia e Moldavia....

  • Service Deployer

    3 mesi fa

    Trezzano sul Naviglio, Italia Trane Technologies A tempo pieno

    At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we...

  • Temporary Sales Support Specialist

    1 mese fa

    CERNUSCO SUL NAVIGLIO, Italia Rentokil Pest Control South Africa A tempo pieno

    LA TUA OPPORTUNITA': Il Sales support specialist, con riferimento alla propria area di competenza, attraverso il costante contatto telefonico, all'interno della Business Unit HY, collabora e supporta la forza vendita per il raggiungimento degli obiettivi di crescita di fatturato e portfolio servizi e prodotti/Job per entrambe le divisioni. Tra le principali...

  • Customer Solutions Specialist

    2 settimane fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    Position Overview:The Sales Support Service plays a crucial role in enhancing customer engagement and order acquisition in alignment with the strategic objectives of Trane Technologies. This position oversees the daily operations of the quotation process, from the initial inquiry to the handover of projects, while also addressing technical issues for both...

  • Customer Solutions Specialist

    2 settimane fa

    Trezzano sul Naviglio, Lombardia, Italia Trane Technologies A tempo pieno

    Position Overview:The Sales Support Service plays a crucial role in enhancing customer engagement and order acquisition in alignment with the strategic objectives of Trane Technologies. This position oversees the daily operations of the quotation process, from the initial inquiry to the handover of projects, while also addressing technical issues for both...

  • Technical Sales

    3 settimane fa

    Trezzano sul Naviglio, Italia Carpenteria A tempo pieno

    Tecnico Commerciale Technical Sales La funzione, che risponde alla Direzione Commerciale, sarà in grado di rapportarsi autonomamente con clienti e agenti per implementare attività di vendita prodotti e proporre soluzioni di marketing. La funzione si occuperà anche dello sviluppo di prodotti ad alto contenuto tecnologico per il settore dell’industria...

  • Sales Assistance

    3 mesi fa

    Trezzano sul Naviglio, Italia Jungheinrich Italiana Srl A tempo pieno

    Con oltre 18.000 collaboratori in tutto il mondo, il Gruppo Jungheinrich è una delle maggiori realtà nel settore dell'intralogística attraverso la fornitura di carrelli elevatori industriali, e lo sviluppo di tutto ciò che riguarda i grandi impianti di stoccaggio e magazzini a grandi altezze interamente automatizzati. In Italia l'azienda, con...

  • Field Service Technician

    6 giorni fa

    Trezzano sul Naviglio, Italia I.M.A. INDUSTRIA MACCHINE AUTOMATICHE A tempo pieno

    **____________** **_Il Gruppo IMA è leader mondiale nella progettazione e produzione di macchine automatiche per il processo e il confezionamento di prodotti farmaceutici, cosmetici, alimentari, tè e caffè così come nell'automazione di processi industriali. Siamo costantemente orientati all’innovazione, grazie ad investimenti significativi in Ricerca...