Spare Parts Coordinator

4 settimane fa

San Vittore Olona MI, Italia Marel hf. A tempo pieno

Always wanted to do something worthwhile? Then you’re in the right place.

For our growing team in Italy, we are looking for an enthusiastic Spare Parts Coordinator basedin San Vittore Olona.

As our new Spare Parts Coordinator (SPC), you are responsible for processing new and following up on existing orders/quotes and manage requests and inquiries related to spare parts orders and quotes including delivery status, return requests and pricing.

You are the key contact for the internal supply chain organization for all matters related to orders/quotes and must be proficient in the skills necessary to identify parts and to provide customers with prompt and reliable answers to their spare part enquiries.

The objective of this role is to provide world-class customer service throughout the whole parts request handling process.

What You'll Be Doing :

  • Identify sales opportunities for parts
  • Managing customer expectations with regards to parts delivery
  • Prepare and follow up on spare parts quotations
  • Update and register customer and installed base information
  • Ensure customers’ needs are met quickly and efficiently
  • Follow all parts requests through to their completion
  • Manage spare parts quotations and orders and provide delivery status
  • Monitor and follow up on payments

Who we are?

Our mission is to transform the future of food by creating a world where quality food is produced sustainably and affordably. We’re in the unique position to make it happen – but we need new Spare Parts Coordinators with diverse perspectives and skills to help us get the most out of this opportunity.

What’s in it for you?
There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:

  • Freedom to take initiative and make a real impact in a growing global business
  • An environment of trust and respect with space to explore and fail
  • A network of specialists who are always willing to help
  • A healthy work-life balance
  • Endless possibilities to keep learning
  • To get a career instead of a job. We have many opportunities for internal growth and we encourage it

What kind of a person are you?
We encourage each of our 8,000+ employees to bring their unique self to work and aim to make everyone feel recognized, valued and free to explore their potential. We’re committed to creating an inclusive culture and welcome new colleagues from all walks of life. If you have the following qualities, you are the candidate we are looking for

  • Bachelor degree, preferably from a technical college, or similar knowledge level
  • At least 2 years of experience in the industrial sector (ideally in Food & Beverages)
  • Knowledge of Spare Part processes and warehousing ideally worked in a Sales or Service environment
  • Experience of using SAP and Navision is a big advantage
  • Appreciation of commercial service and business development
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Result orientation, ability to follow through and respect deadlines.
  • Customer face-to-face interaction skills and commercial service skills.
  • Excellent communication skills in Italian and English

Interested?

Want to find true meaning in the work that you do? Then click to apply to our job. For more information / questions please contact our Talent Acquisition Specialist mona.ramadan@marel.com

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