Customer Support Specialist

6 mesi fa

Sesto San Giovanni, Italia ABB A tempo pieno

**Customer Support Specialist - Spare Parts Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
For our Robotics business area, we are looking for a Customer Support Specialist/Spare parts Specialist. Reporting to the Parts & Logistics Manager, you will support the Spare Parts team by managing the entire customer supply process, from quotation to invoicing, ensuring world-class customer service throughout the whole parts request handling process.

**Your responsibilities**:

- Manage inquiries, orders, deliveries, invoicing related to spare parts.
- Identify parts (when needed with the help of suppliers, local & global technical people) and provide customers with prompt and reliable answers to their spare part enquiries.
- Prepare and follow up on spare parts quotations.
- Insert customers’ orders into SAP complying to all relevant internal processes, local and global policies & procedures.
- Monitor the delivery status and make sure the customer expectations with regards to parts delivery are met.
- Follow up on unpaid invoices and resolve any issue to allow their payment.
- Understand the Life Cycle Managements (LCM) of Robotics.
- Provide outstanding service and satisfaction at every customer touch point.

**Your background**:

- Preferably 2 years of experience in the role.
- Excellent knowledge of Office Package (Outlook, Excel, Word, Power Point).
- Excellent knowledge of Italian and English, both written and spoken.
- Knowledge of SAP and Salesforce will be considered a plus.
- An agile and proactive approach, with quick learning abilities and attention to details.
- A collaborative, solution-focused approach, and strong written and spoken communication skills.

**More about us**:

  • Customer Support Specialist

    5 mesi fa

    Sesto San Giovanni, Italia Software & Support Media Gmbh A tempo pieno

    Questa offerta proviene dal sito Jobmetoo Seltishub D&I ricerca per prestigiosa azienda cliente un/a Customer Support Specialist appartenente alle categorie protette.Il tuo ruolo e le tue responsabilità:- Gestire gli ordini dei clienti (Robot, accordi, servizi, formazione), verificando la correttezza e l'accuratezza dei dati.- Gestione degli ordini...

  • Customer Support Specialist

    6 mesi fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Support Specialist

    5 mesi fa

    Sesto San Giovanni, Italia Abb Schweiz Ag A tempo pieno

    Customer Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are embarking...

  • Internship - Customer Support Specialist

    8 mesi fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Internship - Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Customer Support Specialist

    5 mesi fa

    Sesto San Giovanni, Italia Abb Schweiz Ag A tempo pieno

    Customer Support Specialist - Spare Parts Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Customer Support Specialist

    6 mesi fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Customer Support Specialist - Temporary**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Customer Support Specialist

    2 giorni fa

    Sesto San Giovanni, Italia Abb A tempo pieno

    **Customer Support Specialist - Temporary**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Sales Support Specialist

    6 mesi fa

    Sesto San Giovanni, Italia ABB A tempo pieno

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Care Specialist

    6 mesi fa

    Sesto San Giovanni, Italia Fulcri A tempo pieno

    Per il potenziamento del nostro reparto di assistenza loyalty e marketing, siamo alla ricerca di un/una **Costumer Care Specialist**: che si occuperà di supportare il team nella gestione delle segnalazioni più complesse, fornendo risposte e riscontri puntuali alle richieste dei clienti **Requisiti** - Diploma o Laurea - Esperienza pregressa nel Customer...

  • Sales Support Specialist

    8 ore fa

    Sesto San Giovanni, Italia Abb A tempo pieno

    **Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Support Specialist

    5 mesi fa

    Sesto San Giovanni, Italia Mygwork - Lgbtq+ Business Community A tempo pieno

    This position reports to Your role and responsibilities Deal with customers†orders (Robots, agreements, services, training), verifying the correctness and accuracy of the data.Order handling mainly in SAP and other companyâ€s tools.Manage contact with suppliers and factories.Invoice, working close Business and Sales.Take care of customer requests,...

  • Appartenente Alle Categorie Protette Customer Support Specialist

    6 mesi fa

    Sesto San Giovanni, Italia Seltis Hub D&I A tempo pieno

    Annuncio dedicato alle persone appartenenti alle categorie protette - legge 68/99. Seltishub D&I ricerca per prestigiosa azienda cliente un/a Customer Support Specialist appartenente alle categorie protette. Il tuo ruolo e le tue responsabilità: - Gestire gli ordini dei clienti (Robot, accordi, servizi, formazione), verificando la correttezza e...

  • Customer Care Specialist

    2 giorni fa

    Sesto San Giovanni, Italia Fulcri A tempo pieno

    Per il potenziamento del nostro reparto di assistenza loyalty e marketing, siamo alla ricerca di un/una**Costumer Care Specialist**:che si occuperà di supportare il team nella gestione delle segnalazioni più complesse, fornendo risposte e riscontri puntuali alle richieste dei clienti**Requisiti**- Diploma o Laurea- Esperienza pregressa nel Customer Support...

  • Sales Support Specialist

    8 ore fa

    Sesto San Giovanni, Italia Adh Personal Thüringen A tempo pieno

    Sales Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to Payment Support Specialist - French Speaking [Fix-Term]Thanks to our innovative BuyNow PayLater payment...

  • Sales Support Specialist

    1 giorno fa

    Sesto San Giovanni, Italia adh Personal Thüringen A tempo pieno

    Sales SupportSpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to...Payment SupportSpecialist - French Speaking [Fix-Term]Thanks to our innovative BuyNow PayLater payment...

  • Business Development Support Specialist

    11 ore fa

    Sesto San Giovanni, Lombardia, Italia Abb A tempo pieno

    About ABB">At ABB, we are shaping the future of industry and society. Our 130-year history is a testament to our commitment to innovation and progress.">Job Description">The Business Development Support Specialist plays a crucial role in driving customer satisfaction and business growth within the Motion Drives Division. As the first point of contact for...

  • Customer Care

    2 mesi fa

    Sesto San Giovanni, Italia Coca‑Cola HBC Austria GmbH A tempo pieno

    Italy (Sesto San Giovanni)- Sales- Hybrid- Internships **CUSTOMER CARE & SUPPORT INTERNSHIP** **UNISCITI AL TEAM** Se ti interessa il mondo del Sales e del Customer Care e vuoi lavorare in un ambiente giovane e dinamico, questa è l’opportunità per te! **COSA FAREMO INSIEME** Nella figura di Customer Care & Support Intern sarai da supporto al team di...

  • Customer Support Specialist

    2 mesi fa

    San Dorligo della Valle, Italia Xlbit A tempo pieno

    Sei una persona intraprendente, motivata a lavorare in un ambiente dinamico, in grado di collaborare, innovare e condividere responsabilità e idee?XLbit srl costruisce soluzioni innovative per il mercato del turismo, fornendo i servizi del portale YesAlps a più di 20.000 operatori turistici in tutto l'arco alpino italiano.Siamo alla ricerca di una/un...

  • Sales Support Specialist

    2 mesi fa

    Sesto San Giovanni, Italia Oilandgas.Org.Uk A tempo pieno

    Sales Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position...

  • Sales Support Specialist

    3 giorni fa

    Sesto San Giovanni, Italia adh Personal Thüringen A tempo pieno

    Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.This is a position with grade 13 and reports to the Sales...