German-Speaking Customer Service Agent
2 giorni fa
Position: Customer Support Representative (German Speaker) Location: Lisbon, Portugal Start Date: Flexible Employment Type: Full-time | Fixed-term contract (1 year) About the Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction. You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C‐SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs). Key Responsibilities Provide timely and effective customer support through multiple channels Diagnose and resolve technical and account‐related issues Ensure a high level of customer satisfaction by delivering a positive experience Work towards individual and team performance targets Requirements Native‐level German (minimum C1) and fluency in English Previous experience in customer support (preferably 12+ months in a contact center) Familiarity with BPO KPIs (C‐SAT, NPS, SLAs) Strong communication and problem‐solving skills Technical troubleshooting knowledge is a plus What We Offer Competitive salary package: approx. €21,800 gross/year Fixed weekday schedule (Monday to Friday, 9 AM to 6 PM) Performance and language bonuses Health and life insurance (includes family plan) Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonus Support with local registration and accommodation Initial training provided and opportunities for career development How to Apply Apply today to take the next step in your career. If you're ready to join a dynamic team and contribute to creating a positive customer experience, we'd love to hear from you. #J-18808-Ljbffr
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German-Speaking Customer Service Agent
2 settimane fa
Trento, Italia Altro A tempo pienoPosition: Customer Support Representative (German Speaker) Location: Lisbon, Portugal Start Date: Flexible Employment Type: Full-time | Fixed-term contract (1 year)About the Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible...
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German-Speaking Customer Service Agent
2 settimane fa
trento, Italia Altro A tempo pienoPosition: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About the RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for...
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German-Speaking Customer Service Agent
22 ore fa
Trento, Italia Altro A tempo pienoPosition: Customer Support Representative (German Speaker)Location: Lisbon, PortugalStart Date: FlexibleEmployment Type: Full-time | Fixed-term contract (1 year)About the RoleWe are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for...
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German Customer Service Specialist
3 giorni fa
Trento, Italia LJ Global Horizon A tempo pienoLocationLisbon, PortugalEmployment TypeOn-siteStart Date8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This role...
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German Customer Service Specialist
3 giorni fa
Trento, Italia LJ Global Horizon A tempo pienoLocation Lisbon, Portugal Employment Type On-site Start Date 8 January 2026 Position Overview We are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. This...
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German Customer Service Specialist
3 giorni fa
trento, Italia LJ Global Horizon A tempo pienoLocationLisbon, PortugalEmployment TypeOn-siteStart Date8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This role...
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German-Speaking Customer Support Specialist(Web
3 giorni fa
Trento, Italia LJ Global Horizon A tempo pienoA leading digital marketing firm is seeking a Customer Service Specialist fluent in German and English. The successful candidate will provide support for clients regarding digital marketing and website design tools. Responsibilities include assisting customers with inquiries, troubleshooting issues, and maintaining documentation. The role requires strong...
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German-Speaking Customer Support Specialist(Web
3 giorni fa
trento, Italia LJ Global Horizon A tempo pienoA leading digital marketing firm is seeking a Customer Service Specialist fluent in German and English. The successful candidate will provide support for clients regarding digital marketing and website design tools. Responsibilities include assisting customers with inquiries, troubleshooting issues, and maintaining documentation. The role requires strong...
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German Customer Support Advisor
4 giorni fa
Trento, Autonomous Province of Trento, Italy Velenosi&Meredith A tempo pienoWork from home in Greece supporting leading European digital platforms. Enjoy the freedom of remote work while helping German-speaking customers with smooth service experiences.WHAT YOULL GET Remote-first role with equipment provided Flight reimbursement & temporary accommodation if relocating Meal allowance & private health insurance 2 rotating days off...
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trento, Italia Polylia Language Hub A tempo pienoA global leader in customer experience management is looking for a German Business Developer Representative in a hybrid role. You will help German-speaking businesses grow through online advertising solutions. The ideal candidate should have native-level German, fluent English, and at least one year in a sales role. This position offers a competitive salary...
