German Customer Service Specialist

3 giorni fa

trento, Italia LJ Global Horizon A tempo pieno

LocationLisbon, PortugalEmployment TypeOn-siteStart Date8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This role requires strong communication skills, a genuine interest in digital marketing/web design, and the ability to deliver high-quality support in a dynamic, customer-focused environment.Work ScheduleMonday to Friday 06:00 to 22:00 (Rotational Shifts)Two consecutive days off: Saturday and SundayUber reimbursement up to 25 per day for early shifts starting at 06:00 to support commutingOn-site PresenceIn Lisbon Is Required.Contract TypeCDD 6-month fixed-term contractCompensation PackageCompetitive base salary + Performance bonusshared accommodation providedmeal allowance per working dayCandidate Requirements (Mandatory)Has experience or solid knowledge in digital marketing and/or web designIs enthusiastic and passionate about the digital/web environmentIs fluent in German and proficient in EnglishDemonstrates strong problem-solving skills and customer-service orientationIs comfortable working in rotating shifts (within daytime hours)Key ResponsibilitiesProvide customer support for clients through multiple communication channelsAssist users with website creation tools, digital marketing features, and account-related inquiriesTroubleshoot issues related to website setup, functionality, and optimizationGuide customers in best practices regarding web presence and digital marketing strategyEnsure accurate documentation of cases and adherence to internal processesCollaborate with internal teams for escalations and product improvementsMaintain a high level of knowledge about platform features and updatesWhy Join the TeamOpportunity to work in a creative, tech-driven environmentExposure to digital marketing and web design industriesCompetitive salary + performance incentivesWeekends free (Saturday & Sunday off)Support for commuting during early shifts#J-18808-Ljbffr

  • German Customer Service Specialist

    3 giorni fa

    Trento, Italia LJ Global Horizon A tempo pieno

    LocationLisbon, PortugalEmployment TypeOn-siteStart Date8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This role...

  • German Customer Service Specialist

    3 giorni fa

    Trento, Italia LJ Global Horizon A tempo pieno

    Location Lisbon, Portugal Employment Type On-site Start Date 8 January 2026 Position Overview We are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. This...

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    Trento, Italia LJ Global Horizon A tempo pieno

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  • German-Speaking Customer Support Specialist(Web

    3 giorni fa

    trento, Italia LJ Global Horizon A tempo pieno

    A leading digital marketing firm is seeking a Customer Service Specialist fluent in German and English. The successful candidate will provide support for clients regarding digital marketing and website design tools. Responsibilities include assisting customers with inquiries, troubleshooting issues, and maintaining documentation. The role requires strong...

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