Customer specialist con sap

7 giorni fa

Roma, Italia Synergie Italia S.p.a. A tempo pieno

Synergie Italia SPA, Agenzia per il Lavoro, Filiale di Pomezia, cerca per un importante Multinazionale del settore Chimico Farmaceutico e Medical Device un/una CUSTOMER SPECIALIST & ORDER ENTRY (zona Roma Eur) : Fornire assistenza telefonica (in/out) informativa ai clienti su richieste di livello amministrativo (reclami, fatturazione etc) e attività di back office rispondendo alle email di clienti, italiani ed esteri, - Interfacciarsi e curare le relazioni con i clienti Enti pubblici (ospedali, centri diagnostici, asl ecc...) e Privati, nella gestione degli ordini dei dispositivi medici, che vengono forniti in leasing o comodato d'uso. - Registrare ed inserire gli ordini e la fatturazione nel sistema; -Preparare la documentazione informativa dei prodotti collaborando con il Quality; -gestire le problematiche relative agli ordini di acquisto dei clienti e fornire supporto nella gestione di eventuali reclami amministrativi o richieste di reso (ove previsto) e note di credito; Rispondere alle esigenze dei clienti per attivare l'intervento dei tecnici per gestire le attività di installazione, la manutenzione ordinaria e straordinaria del dispositivo medico. Verificare tramite il SAP le giacenze e le scorte in magazzino dei dispositivi e degli ordini, compilare i documenti di trasporto per le spedizioni del materiale e registrare i collaudi delle apparecchiature con un monitoraggio logistico delle spedizioni. Il/La candidato/a ideale è in possesso dei seguenti requisiti: Diploma o Laurea in Economia o Scienze della Comunicazione; -1 o 2 anni di esperienza minima in contesti strutturati pharma, healtcare, medical device. - Conoscenza e manualità del gestionale SAP e del Pacchetto Office (Excel avanzato) -Livello intermedio/avanzato di lingua inglese iniziale contratto di 6 mesi o 1 anno in somministrazione, con possibilità di prosecuzione tramite proroghe. Possibilità di inserimento ai primi di Dicembre CCNL Chimico-farmaceutico L. D1 - D2 pari a € 2284, 83 - 2389,32 mese/lorde RAL 32- 33 K Ticket Restaurant: €8 al giorno Roma L'offerta è rivolta a candidatə nel rispetto del Dlgs 198/2006 e dei Dlgs 215/2003 e 216/2003 e della Pd R 125/2022. Le persone interessate sono invitate a leggere l'informativa privacy ex artt. 13 e 14 del Reg. UE 2016/679. Aut. Min. Prot. N. 1207 – SG del 16/12/2004

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