Receptionist -Guest Services Officer (Cruise Ship)
7 giorni fa
The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced, multicultural environment. Key Responsibilities: Greet and assist guests with check-in, account management, and general inquiries. Resolve guest issues promptly and professionally, ensuring high levels of satisfaction. Handle financial transactions including cash handling, currency exchange, and account reconciliation. Provide information about shipboard services, events, and processes (e.G., immigration, customs, lost & found). Operate front desk systems such as reservation and guest service software. Maintain a polished appearance and uphold guest confidentiality at all times. Participate in mandatory drills, safety meetings, and ongoing training activities. Qualifications: Minimum of 1 year experience as a Receptionist in a 4-star or 5-star hotel or cruise ship operation. Or Minimum of 1 year experience as airline cabin crew. Proven cash handling experience and understanding of US currency and exchange rates. Experience with reservation systems, preferably Fidelio or Opera. Fluent in English, both written and spoken. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Swedish, Norwegian, or Danish. Strong communication and problem-solving skills. High school diploma or equivalent preferred. Physically able to lift up to 50 pounds and participate in emergency procedures and drills. Work Experience Requirements All applicants must have previous experience in working in a 4/5* Hotel/Cruise ship or as a Cabin Crew.
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Receptionist -Guest Services Officer (Cruise Ship)
1 settimana fa
Toscana, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Toscana, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Toscana, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Magliano in Toscana, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Receptionist e Guest Service Assistant
7 giorni fa
Toscana, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. Greet and assist guests with check-in, account management, and general inquiries. Handle financial transactions including cash handling, currency exchange, and account reconciliation. ...
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Guest Relations Manager
2 settimane fa
Provincia di Grosseto, Toscana, Italia Castello di Vicarello A tempo pienoCastello di Vicarello is looking for a Guest Relations Manager to join the TeamWe are looking for a Guest Relations who is passionate about turning moments into memories for our guests and ensuring that they have an exceptional guest experience.Responsibilities:Provides upscale guest service experiences for clients throughout their stay;Ensures that the...
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Villas Guest Experience
2 settimane fa
Toscana, Italia Borgo Pignano A tempo pienoBorgo Pignano is delighted to share an opportunity for a talented and passionate **VILLAS GUEST EXPERIENCE** to join our team fot the 2025 season, **from March to October**. Borgo Pignano is a 750 acre private estate hidden away in the hills and valleys of Tuscany whose ethos is a commitment to slow food, slow living and sustainable organic farming. On a...
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Receptionist 100%
2 settimane fa
Toscana, Italia Hapimag A tempo pienoTonda (Tuscany) - , Italy **Workload: 100%**: **Starting: 01.03.2025**:**The Hapimag Resort Tonda in Tuscany is centrally located and the perfect starting point for exploring attractive tourist centers such as Siena, Florence or the famous town of San Gimignano. Equipped with 65 holiday apartments, the resort also has a restaurant, pool bar, shop and an...
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Hotel Night Auditor
1 settimana fa
toscana, Italia WizeHire, Inc A tempo pienoOur property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!...
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Hotel Night Auditor
1 settimana fa
toscana, Italia WizeHire, Inc A tempo pienoOur property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!...
