Director IT Operations

7 giorni fa

Milano, Italia Canonical - Jobs A tempo pieno

Experis Executive is looking for a Director IT Operations. The Director IT Operations leads a highly-collaborative and results-oriented IT team tasked with delivering global IT services across the company. He/She is responsible for scaling, increasing performance, and providing a great team member experience to drive business success based on world-class infrastructure & operations.

Functions & Responsibilities :

  • Strategic and operational ownership of IT services and infrastructure.
  • Drive operational excellence; highly scalable and reliable systems infrastructure, excellent team member services using efficient and agile operations.
  • Partner with the security function to ensure security technology services, compliance standards, and processes are met.
  • Develop and maintain relationships with internal and external partners to maximize value.
  • Help hire a team of IT professionals focused on delivering world-class experience and support to team members.
  • Support team members within the IT Team to develop and nurture their skills and experience.
  • Build processes that enable team members to collaborate and execute.
  • Measure and improve the happiness and productivity of the team.

Experience :

  • 10+ years of experience in information technology, leading and managing a global IT team in a high-growth technology company.
  • Proven ability to effectively lead and meet business objectives in a global, collaborative, and high-performance work environment.
  • Advanced knowledge of enterprise architecture in the area of IaaS, identity and access management (IAM), collaboration platforms, and security technology.
  • Change management knowledge and ability to operate effectively in a fast-paced environment.
  • Understanding of IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) frameworks.
  • Demonstrated experience in vendor management and capacity planning in a fast-growth environment.
  • Knowledgeable in compliance and information security.
  • Process-oriented with project management skills.
  • Excellent team management, coaching, and mentoring skills.
  • Business acumen with the ability to understand business priorities, operations, and IT enablement potential.
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