Strategic Account Manager, Italy

2 giorni fa


Roma, Italia Wonderful Ltd. A tempo pieno

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context. Role Overview We're looking for a Strategic Account Manager who knows how to win in complex enterprise sales. You'll be working shoulder-to-shoulder with our Country Manager in Italy, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in the Italian market. It's not about selling features—it's about selling vision, transformation, and first‐mover advantage in a space that every enterprise will soon be racing into. Responsibilities - Own and grow strategic accounts, building and managing relationships with Wonderful's enterprise clients - Build strong relationships with stakeholders and decision‐makers to align Wonderful's products with clients' business goals - Drive product adoption and maximize client success and satisfaction - Collaborate with Product & Engineering to help improve our product and shape upcoming features - Turn customer feedback into product direction, influencing roadmap and solution design - Expand Wonderful's footprint by opening new doors and landing new enterprise customers Requirements - 3-4 years of Account Management experience in a consumption‐based company, or - 6+ years of experience in a top‐tier consulting firm, or start‐up, or large software companies - At least 1 year working in the local market - Exceptional communication skills, written and spoken - Experience in a startup in a hyper‐growth stage – a big plus - Fluent in English and Italian - Strong strategic thinking and relationship management skills #J-18808-Ljbffr



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