Conference & Events Trainee - Fonteverde Lifestyle&Thermal Retreat

Conference & Events Trainee - Fonteverde Lifestyle&Thermal Retreat
IHC - ItalianHospitality Collection S.p.A
IHC - ItalianHospitality Collection S.p.A. is a world-class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travelers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. Our mission is to bring together excellent hotels, resorts and spas, so that together they constitute the best Italian hospitality brand in Europe.
The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties:
Chia Laguna Resort, Sardinia - with 425 rooms is a set of three hotels offering a variety of restaurants and bars, spas, extensive meeting facilities and boasts the most beautiful beaches in Sardinia: the 5-star Baia di Chia Resort Sardinia, part of the Curio Collection by Hilton, a brand that includes independent hotels and resorts, selected on the basis of their distinctive character; the 5-star luxury Hotel Laguna, which will welcome its guests in 2022 under the sign of Conrad Hotels & Resorts, a luxury brand for the first time in Italy, which offers a collection of hotels for refined travellers; and finally, particularly suitable for families with children, the Chia Laguna - Hotel Village, an oasis of tranquillity surrounded by Mediterranean scrub gardens where children can run happily and carefree
Grotta Giusti Thermal & Spa Resort, Tuscany - 68 rooms, the largest underground thermal cave in Europe and a spa that allowed it to win a fifth star and enter the Marriott portfolio with the Autograph Collection Hotels brand.
Fonteverde Lifestyle & Thermal Spa Retreat, Tuscany - 78 rooms, a leading luxury spa and one of the most important destinations in Tuscany and is a member of the Leading Hotels of the World.
Bagn di Pisa Palace Thermal & Spa, Tuscany - 61 rooms, historic spa with natural warm waters and first-rate facilities and is a member of the Leading Hotels of the World.
Le Massif Hotel & Lodge, Valle D’Aosta - 80 rooms, ski resort with a distinct chalet atmosphere in its design. Has La Lodge at the top of the mountain with restaurant and bar along with Kids Club. Affiliated with The Leading Hotels of the World.
For our Sales & Marketing Team we are looking for a Conference & Events Trainee, to be part of IHC family as internship.
The successful candidate will demonstrate a clear commitment to the importance of the philosophy of the brand, strong written and oral communication skills, experience in negotiation of MICE business, event management, time management, project management and MICE sales.
He/she will be able to strictly follow all company and Brand procedures and plans, in order to contribute to achieve and exceed revenue targets.
He/She reports hierarchically to the Conference & Events Team Leader
A minimum of 6 months in a sales or operations position within MICE segment
Confident use of PMS (Protel, Opera) and CRM (Zoho)
The Conference & Event Agent we are looking for must be extremely organized and have good communication skills and ability to relate as well as perform with the operations team at property level.
He/She must be able to set personal high standards.
Management of RFPs, following Company and Brand’s standard & procedures.
Planning and delivery of excellent C&E proposals customizing the offer according to the clients’ needs.
Constant update on CRM with opportunities update, calls, account information, tasks, projects.
Assure that PMS (Protel and Opera) are properly and constantly updated with all info needed (rates, inventory, etc).
Event Management from the first offer until the day of arrival of the client.
Contribution with ideas to improve standards and new products and services offered.
Participation to Sales & Commercial internal meetings.
Set high personal performance standards.
Plan, organize and use a systematic approach to get things done.
We are searching for an internship, so it\'s not important to have gain previously experience in the field.
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