Global Customer Experience Leader, Journeys

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business. You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

Join us as a Manager, Customer Experience and become the voice of our customers. You'll lead journey mapping, drive experience improvements, and coach teams to embed customer-centric thinking into every decision we make. Accountability Increase Customer Satisfaction and build strong relationships and trust with our Customers Drive an end-to-end...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

OverviewIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‐making and manage end-to-end satisfaction beyond product quality. You'll escape and resolve top...

Who are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning...