Global Customer Experience Leader, Journeys

Schneider Electric cerca un responsabile CX per la global Cooling. guiderà la voce del cliente, mappando i journey e guidando miglioramenti dell'esperienza cliente end-to-end, oltre a gestire escalation e CMIs. Co-progetterà decisioni orientate al cliente con team multifunzionali, monitorerà touchpoint e cercherà di

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

OverviewIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‐making and manage end-to-end satisfaction beyond product quality. You'll escape and resolve top...

Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business. You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

h3Overview /h3pIn this role, you will champion the voice of the customer for the global Cooling business, leading journey mapping and driving improvements across the full customer experience. You will coach cross-functional teams to embed customer-centric decision‑making and manage end-to-end satisfaction beyond product quality. You’ll escape and resolve...

Join us as a Manager, Customer Experience and become the voice of our customers. You'll lead journey mapping, drive experience improvements, and coach teams to embed customer-centric thinking into every decision we make.AccountabilityIncrease Customer Satisfaction and build strong relationships and trust with our CustomersDrive an end-to-end Customer...