Client Advisor Forte Dei Marmi

3 settimane fa

Italia Fendi Italia Srl A tempo pieno
Client Advisor Forte Dei Marmi (Seasonal Opportunity) Reference:

Reference: FEND03320 Job title:

Job title: Client Advisor Forte Dei Marmi (Seasonal Opportunity)

As a FENDI Ambassador, the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

  • Lead individual sales and achieve performance target and KPIs
  • Engage in upselling, cross selling and multiple selling for all product categories

Client Management

  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client

Store Operations

  • Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input

Store Management

  • Support in maintain the inventory accuracy by properly receive, display and store merchandise according to company guidelines
Profile:
  • At least 1 year experience in Fashion/Luxury Sale
  • Bachelor’s Degree or equivalent is preferred
  • Manages personal image standards on a high level
  • Strong selling and communication skills are necessary
  • Excellent relationships skills, self-reliant, friendly and patient
  • Organization, professionalism, self-confidence
  • Computer skills and Retail management system knowledge
  • Goal oriented approach, multitasking
  • Strong knowledge and/or interest for Fashion/Luxury Industry
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