GUCCI - Client Advisor - CDI - Montaigne
4 settimane fa
GUCCI - Client Advisor - CDI - Montaigne page is loaded GUCCI - Client Advisor - CDI - Montaigne Apply locations PARIS time type Full time posted on Posted Yesterday job requisition id R131153
Summary
Fondée à Florence en 1921, Gucci est une maison emblématique du luxe Italien. Influente, innovante et progressiste, la marque réinvente une approche dynamique et moderne de la mode.Éclectiques, contemporaines et romantiques, les créations Gucci incarnent la quintessence de l'artisanat italien par leur qualité et l'attention portée aux détails.
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Job Description
Le vendeur accueille la clientèle, lui vend un produit de luxe, et la fidélise dans le cadre de la politique commerciale définie par Gucci et en respectant l’esprit de la maison.
Missions
Produit
- Développer une solide connaissance de l’histoire de la maison Gucci et de son patrimoine
- Démontrer d’une excellente connaissance des produits
- Veiller à la bonne tenue de la surface de vente et de la boutique conformément aux normes de présentations visuelles de la maison Gucci et du groupe.
- S’assurer de la bonne présentation des produits dans le but de convaincre la clientèle : story telling
- Maintenir une quantité suffisante et appropriée d’articles sur la surface de vente
Communication
- Fournir un service exceptionnel à la clientèle en les accueillant selon les guidelines Gucci, en leur offrant des conseils personnalisés en fonction de leurs demandes et besoins
- Favoriser la communication entre les membres de l’équipe et la clientèle
Performance
- Atteindre ou dépasser ses objectifs de ventes tant au niveau individuel que ceux définis pour le département et pour la boutique
- Réaliser ses objectifs KPI
- Participer au service de retouche : prise de mesures, ajustements, gestion des réservations des clients, commandes et réception des articles
- Aider à la reconstitution des stocks, à l’étiquetage et au rangement
- Posséder une bonne connaissance et maîtrise de ses stocks
- Effectuer les encaissements et tenir la caisse
- Appliquer les procédures CRM pour développer le fichier clients de la boutique
- Se conformer aux directives de sécurité de la boutique (prévention des vols et pertes)
Compétences
- Ambassadeur de la maison et de ses valeurs
- Connaissances produits et techniques de vente
- Passionné par la mode et l’univers du luxe
- Maîtrise de l’anglais, troisième langue appréciée
- Bonne présentation, bonne élocution
- Sens du service et de la persuasion
- Maîtrise des codes du luxe
- Travailler en équipe
Profil type
- Bac Professionnel
- BTS ou DUT
- Expérience dans la vente
- Expérience dans le luxe serait apprécié
GUCCI s'engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d'exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d'adaptation à un monde en mutation. En tant qu'employeur de l'égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.
Job Type
RegularStart Date
2024-03-25Schedule
Full timeOrganization
Gucci France SAS Similar Jobs (3) GUCCI - CDI - Vendeur - Galeries Lafayette locations PARIS time type Part time posted on Posted 30+ Days Ago GUCCI - CDI - Vendeur - Paris Printemps Haussmann locations PARIS time type Full time posted on Posted 30+ Days Ago GUCCI - CDD - Vendeur - Paris Printemps Haussmann locations PARIS time type Full time posted on Posted 30+ Days AgoFounded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.
Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
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