Team Leader Field Service Engineer
4 settimane fa
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
At TOMRA, we want people to innovate , show passion in their work and be responsible . We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Join the resource revolution
Job Description You will be the Team Leader of a team of Service Engineers who is responsible for supervising and coordinating the work of your team of FSEs who perform maintenance, repair, and installation of our machines at our customers. You'll focus on 4 main areas:
Team Support and Development Serve as the go-to resource for team members regarding organizational support, advice, and health and safety concerns.
Mentor and onboard new team members to ensure their successful integration and growth.
Monitor and evaluate team performance to foster development and recognize achievements.
Cultivate a strong team spirit and enhance company engagement through active participation and communication.
Manage team schedules and workloads effectively, prioritizing tasks to meet deadlines while maximizing productivity.
Customer Service and Satisfaction Deliver outstanding customer service to both external and internal clients, ensuring their needs are met and exceeded.
Follow up on escalated customer problems, keeping them informed throughout the resolution process.
Design, implement, and execute plans to meet and exceed service standards, ensuring high levels of customer satisfaction.
Operational Efficiency and Improvement Implement processes and procedures that boost the team's efficiency and quality of work.
Oversee weekly dispatching and provide planning advice to streamline operations.
Drive continuous improvement initiatives within the area of responsibility, enhancing overall performance.
Develop business cases for improvements, showcasing potential benefits and implementation strategies.
Initiatives and Projects Participate in designated projects or company-wide initiatives as directed by line management.
Lead and manage change within the organization to foster adaptability and growth.
Qualifications A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred or equivalent experience.
Strong and firm advocate of all the Health & Safety rules that apply to our sector.
Demonstrated success in a leadership role, preferably within a service or customer-facing environment.
Delivered world-class customer service, consistently exceeding client expectations.
Deep understanding of business line processes, products, and services, driving operational efficiency.
Effective verbal, written, and interpersonal communication, facilitating clear and productive interactions.
Fluency in Italian and English; proficiency in other languages is advantageous.
Resolved complex problems with diplomacy and tact, ensuring positive outcomes in challenging situations.
Skilled in using CRM software and other relevant tools, enhancing customer relationship management.
Maintained strong organizational skills and attention to detail, ensuring accuracy and efficiency.
Demonstrated ability to work independently and collaboratively, contributing to team success.
Domestic and European travel may be required but will not be more than 30% of your working time.
Must have a driving license and a valid passport.
Additional Information Why work for us:
Be part of a mission to transform how we all obtain, use, and reuse the planet’s resources to enable a world without waste.
Inclusive company culture that values diversity, well-being, and strong camaraderie among our teammates.
Global career opportunities with a strong record for promoting internally.
Professional training and development: We are passionate about people and seeing them succeed.
We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.
#J-18808-Ljbffr
-
Field Service Engineer
2 mesi fa
Roma, Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food è leader globale nelle tecnologie di selezione alimentare e lavora costantemente per migliorare l'efficienza e la sostenibilità nel settore. Il nostro ufficio in Italia è situato a Parma, e siamo alla ricerca di un Field Service Engineer appassionato da inserire nel team EMEA Sud Europa , con sede operativa nella zona di Roma. Descrizione del...
-
Field Service Engineer
3 settimane fa
Roma, Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food è leader globale nelle tecnologie di selezione alimentare e lavora costantemente per migliorare l'efficienza e la sostenibilità nel settore. Il nostro ufficio in Italia è situato a Parma, e siamo alla ricerca di un Field Service Engineer appassionato da inserire nel team EMEA Sud Europa , con sede operativa nella zona di Roma. Descrizione...
-
Field Service Engineer
7 mesi fa
Roma, Roma, Provincia di Roma, Italia ManpowerGroup A tempo pienoTalent Solutions, societ del gruppo Manpower che integra soluzioni strategiche per la gestione del talento durante tutto il ciclo della vita professionale, nell'ottica di un potenziamento di una delle più prestigiose realt di respiro internazionale del settore metalmeccanico, presente su tutto il territorio italiano con diversi stabilimenti produttivi, è...
-
Field Service Engineer
4 settimane fa
Roma, Italia ManpowerGroup A tempo pienoTalent Solutions, societ del gruppo Manpower che integra soluzioni strategiche per la gestione del talento durante tutto il ciclo della vita professionale, nell'ottica di un potenziamento di una delle più prestigiose realt di respiro internazionale del settore metalmeccanico, presente su tutto il territorio italiano con diversi stabilimenti produttivi, è...
-
Field Service Engineer
2 mesi fa
Roma, Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts , has been our strength for over 50 years. At TOMRA , we want people to...
-
Field Service Engineer
3 settimane fa
Roma, Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts , has been our strength for over 50 years. At TOMRA , we want people to...
-
Field Service Engineer
4 settimane fa
Roma, Italia TOMRA Collection Pty Ltd A tempo pienoTOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts , has been our strength for over 50 years. At TOMRA, we want people to...
-
Field Service Engineer
1 mese fa
Roma, Italia Stryker Corporation A tempo pienoField Service Engineer - Central Italy Apply locations: Rome, Italy; Bologna, Italy; Firenze, Italy Time Type: Full time Posted on: Posted 2 Days Ago Job Requisition ID: R532138 Work Flexibility: Field-based We are delighted to present a new opportunity to join Stryker as a Field Service Engineer for the Central regions of Italy . You are ideally...
-
Field Service Engineer
3 settimane fa
Roma, Italia Stryker Corporation A tempo pienoField Service Engineer - Central Italy Apply locations: Rome, Italy; Bologna, Italy; Firenze, Italy Time Type: Full time Posted on: Posted 2 Days Ago Job Requisition ID: R532138 Work Flexibility: Field-based We are delighted to present a new opportunity to join Stryker as a Field Service Engineer for the Central regions of Italy . You are ideally based...
-
Field Service Engineer
4 settimane fa
Roma, Italia Anton Paar TriTec SA A tempo pienoIl Tecnico Manutentore (Field Service Engineer) si occuperà della riparazione, manutenzione, calibrazione e taratura degli strumenti Anton Paar Italia presso la sede dei clienti. Responsabilità: Attività di assistenza tecnica presso clienti del Centro Italia (Umbria, Lazio, Marche), saltuariamente trasferte nel resto d'Italia Eseguire riparazioni,...
-
Field Service Engineer
1 mese fa
Roma, Italia Stryker Group A tempo pienoWe are delighted to present a new opportunity to join Stryker as a field service engineer for the Central regions of Italy. You are ideally based in Rome. Preferred regions to reside: Lazio , Umbria, Abbruzzo. Travels within the Central region will be a regular occurrence. The Field Service Engineer is primarily responsible for maintaining a...
-
Field Service Engineer
3 settimane fa
Roma, Italia Stryker Group A tempo pienoWe are delighted to present a new opportunity to join Stryker as a field service engineer for the Central regions of Italy. You are ideally based in Rome. Preferred regions to reside: Lazio , Umbria, Abbruzzo. Travels within the Central region will be a regular occurrence. The Field Service Engineer is primarily responsible for maintaining a...
-
Field Service Engineer
6 giorni fa
Roma, Italia Bruker A tempo pienoOverview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been...
-
Field Service Engineer
4 settimane fa
Roma, Italia Anton Paar TriTec SA A tempo pienoIl Tecnico Manutentore (Field Service Engineer) si occuperà della riparazione, manutenzione, calibrazione e taratura degli strumenti Anton Paar Italia presso la sede dei clienti. Responsabilità: Attività di assistenza tecnica presso clienti del Centro Italia (Umbria, Lazio, Marche), saltuariamente trasferte nel resto d'Italia Eseguire riparazioni,...
-
Roma, Italia Faboci Srl A tempo pienoFaboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY . Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica; assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato. Per un'azienda che offre soluzioni digitali...
-
Field Service Engineer
4 settimane fa
Roma, Italia Eos Na A tempo pienoField Service Engineer (m/f/d) Service Technician Italy - Trento Area We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Italy , mainly in the Trento Region . Your Mission You install, maintain, repair and troubleshoot our industrial 3D printers on-site at our customers. You are a competent and...
-
Roma, Italia Faboci Srl A tempo pienoFaboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY . Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica; assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato. Per un'azienda che offre soluzioni digitali...
-
Junior Maintenance Field Engineer
1 mese fa
Roma, Italia Experis A tempo pienoJunior Maintenance Field Engineer Experis ricerca una figura di Junior Maintenance Field Engineer per potenziare il team in ambito ferroviario, presso importante azienda leader del settore. Mission: Come Junior Maintenance Field Engineer, ti occuperai di supporto tecnico in loco per il sistema di comunicazione dati a terra e per il segnalamento CBTC a...
-
Field Service Technician
7 mesi fa
Roma, Italia Smiths Group A tempo pienoLocation: EMEA, Italy, Rome- Ref: DETECTIONEMEA01625- Division: Smiths Detection- Job Function: After Sales Service Repair**Job Description**: Our team of talented Service Engineers in Italy is growing! If you have experience in troubleshooting, field repair, or providing technical support on Electrical and Mechanical systems and equipment, we’d love to...
-
Field Service Engineer Central Italy
5 giorni fa
Roma, Italia Bio-Rad Laboratories, Inc A tempo pienoAs Field Service Engineer, you will be attending customer sites throughout Central Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues. This will be a...