After-Sales & Customer Relationship Associate
1 giorno fa
We are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and tailored support across both routine operations and unexpected situations. This is a unique opportunity to join a dynamic, international environment in the luxury sector, and to develop cross-functional expertise in customer relationship management and operations. What will be your key responsibilities?- Serve as the primary point of contact for customers, overseeing inquiries and requests with accuracy and a personal touch to ensure a tailored, luxury-level experience. - Take ownership of complex after-sales cases, managing and resolving issues arising after shipment, whether during transit, customs clearance, delivery, or following delivery when clients require further assistance. - Build and nurture strong relationships with valued customers, proactively engaging to enhance their experience and strengthen long-term loyalty. - Collaborate closely with suppliers and artisans, recommending effective solutions that balance client needs with company objectives. - Coordinate cross-functionally with internal teams (Logistics, Order Management, Marketplace, IT) to ensure seamless execution of after-sales activities. - Identify recurring challenges and propose process improvements, contributing insights that help optimize operations and support business development initiatives. #J-18808-Ljbffr
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After-Sales & Customer Relationship Associate
1 settimana fa
Milano, Italia Artemest S.R.L. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team.In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service.You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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After-Sales & Customer Relationship Associate
2 settimane fa
Milano, Italia Artemest S.r.l. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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After-Sales & Customer Relationship Associate
7 giorni fa
milano, Italia Artemest S.r.l. A tempo pienoWe are looking for an organized and customer-focused After-Sales & Customer Relationship Associate to join our growing international team. In this role, you will serve as the primary point of contact for our clients, delivering personalized and high-level service. You will take ownership of the entire after-sales process, ensuring accuracy, efficiency, and...
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Order Management
4 settimane fa
milano, Italia Industria del legno e dei mobili A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactive Order Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 settimana fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associate with professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
5 giorni fa
milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
2 settimane fa
milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 giorno fa
Milano, Italia Artemest S.R.L. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English.This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
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Order Management
1 giorno fa
Milano, Italia Artemest S.r.l. A tempo pienoTo strengthen its team, Artemest is looking for a motivated, organized, and proactiveOrder Management & Customer Relationship Associatewith professional proficiency in English. This role focuses on managing the full order lifecycle, coordinating with our network of Italian artisans, and providing high-level support and guidance to both customers and...
